Toshiba Customer Support & Sales Phone Number
Customer Support & Sales
- Calls Toshiba's Customer Support & Sales department
- On average, callers wait 3 minutes to talk to a person when they call
- Call center hours are 24 hours, 7 days
- We recommend calling around 2:45pm
- Some common reasons that visitors to GetHuman call Toshiba include Technical Support, Account Access, Refund a Charge, Return an Order, and Track a Package.
- Get a real live human at this number: For help with laptops , press 3 for tv support
- This is not the most popular Toshiba phone number (it's ranked #2). Most customers call 800-457-7777 for support.
What It's Like to Call Toshiba Phone Number 800-705-2397
People who call the Toshiba 800-457-7777 customer service line expect to get answers to their questions about Toshiba computers. Hardware issues or other concerns may keep the computer from operating smoothly. If a laptop is still under warranty but has problems, a customer might need to return it or find a local service center. In my case, I have a Toshiba computer that I purchased a few years ago, which may be considered obsolete by now. However, I called the customer service number to see if there might be upgrades like drivers that I could download to make the most of my outdated Toshiba laptop.
When I called the number, the automated response system welcomed me to Dynabook Americas. For a moment, I thought I had called the wrong number because the name “Dynabook” made me think I had reached some travel or hotel booking service. After hearing that greeting, I was inclined to hang up, but almost immediately, the voice asked me a question to help me get support from Toshiba.
The voice said if I was calling about a Dynabook laptop or accessory, say “yes,” otherwise say no. My answer was “no,” and the automated response system told me to go to the Toshiba website to get support for that brand. That was the gist of my encounter with the automated voice response system.
Since the purpose of calling the Toshiba customer service number was to get an answer to my Toshiba question, I was curious as to why I reached Dynabook. Upon looking at their website, I learned that Dynabook is now Toshiba Client Solutions Co., Ltd.
When I called this number, I expected to speak to a Toshiba expert who could answer questions to help me extend the use of my older model laptop. What I got was a referral to a website. Although I was disappointed when I could not speak with a customer service associate, I appreciated that the automated response system was straightforward in getting me to a web-based resource that may be helpful. There was no exhaustive list of prompts instructing me to press this or that number, and the system did not ask me for unnecessary personal information.
I still prefer speaking with someone who can listen intently and help me solve problems. I have learned that even when I don’t know the correct questions to ask, a knowledgeable customer service associate can usually help me solve a problem.
Other customers got on the phone recently because:
Toshiba Customer Support & Sales Phone Number 800-705-2397 - Info & Statistics
Toshiba's 800-705-2397 Customer Support & Sales Number
This Toshiba phone number is ranked #2 out of 4 because 9,138 Toshiba customers tried our tools and information and gave us feedback after they called. The reason customers call 800-705-2397 is to reach the Toshiba Customer Support & Sales department for problems like Technical Support, Account Access, Refund a Charge, Return an Order, Track a Package. As far as we can tell, Toshiba has call center locations in null and you can call during their open hours 24 hours, 7 days. Toshiba has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-705-2397 and ways to call or contact Toshiba with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Toshiba
Calling Toshiba at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-705-2397. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Toshiba Customer Support & Sales agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Toshiba Once on the phone with Toshiba's Customer Support & Sales department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Toshiba in General
While 800-705-2397 is Toshiba's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-457-7777 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Toshiba help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 92% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.