Tory Burch Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Tory Burch?
A:Calling this Tory Burch number should go right to a real human being. You can also use our free service that can talk to Tory Burch for you and report back. Q:
Does Tory Burch offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 8am-12am EST. The least busy day is Sunday, and the most busy day is Thursday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Tory Burch below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Tory Burch phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Tory Burch number should go right to a real human being
Below are some clips we've found from Tory Burch's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling Tory Burch.
A client services specialist will be happy to assist you.
For quality purposes, our communications with you may be monitored or recorded.
Did you know you can place a new order, check the status of an existing order, track delivery of an existing order, or even process a return or exchange using tory burch dot com.
It's easy. Simply create a my account or sign in to your existing my account, for easy to use self-service options.
For all other inquiries, please select from the following menu. Press or say one to place a new order."
Excerpt from a call with Tory Burch
Friday, July 12, 2024 3:39 PM
The first phone menu
"Thank you for calling Tory Burch.
A client services specialist will be happy to assist you.
For quality purposes, our communications with you may be monitored or recorded.
Did you know you can place a new order?
Check the status of an existing order, track delivery of an existing order, or even process a return or exchange using tory burch dot com.
It's easy. Simply create a my account, or sign in to your existing my account for easy to use self
service options. For all other inquiries, please select from the following menu.
Press or say one to place a new order.
Please press or say two for assistance with an existing order, which includes order status, returns and exchanges, lost or missing packages, and price adjustments."
Excerpt from a call with Tory Burch
Sunday, March 17, 2024 1:52 PM
After you press 2
"For assistance with a lost or missing package, please press one.
For assistance with a price adjustment, please press two."
Excerpt from a call with Tory Burch
Sunday, March 17, 2024 1:52 PM
In fact, much of this information on this page is superfluous because this Tory Burch phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Tory Burch operates the call center for this 866-480-8679 phone number Mon-Sun 8am-12am ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 106 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Tory Burch call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tory Burch phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tory Burch staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tory Burch is Sunday. The most busy day to call is Thursday, which averages 257% more phone calls by comparison. Again, this is based on a sample of 106 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Wed
- Thu
- Busiest
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Tory Burch
In summation, the best day to call Tory Burch is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Tory Burch staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Tory Burch
If you have time to do a bit of reading before you call Tory Burch, we recommend you read over some of our problem-specific articles.
Are there any promotions or discounts available?
Yes, there are promotions and discounts available at Tory Burch. The company occasionally offers sales and promotions, such as seasonal discounts, holiday promotions, and special offers. These can include discounts on select items, markdowns on past collections, or limited-time deals. Customers can also sign up to receive the Tory Burch newsletter to stay updated on new promotions and exclusive offers. Additionally, there may be occasional promotions available through Tory Burch's social media channels or through affiliated partners. It is recommended to check the website or subscribe to the newsletter for the latest promotions and discounts available.
Is there an international shipping option?
Yes, Tory Burch offers international shipping for customers outside of the United States. They understand the desire for their products from customers globally and strive to make their brand accessible worldwide. International shipping options are available, allowing customers to purchase their favorite Tory Burch items no matter where they are located. Whether you are in Europe, Asia, or any other part of the world, you can enjoy the luxury and style of Tory Burch products delivered right to your doorstep. Please note that shipping fees and delivery times may vary depending on the destination. For further details and to explore the countries they ship to, please visit their website or contact their customer service team.
Can I track my order?
Yes, customers can easily track their orders placed with Tory Burch. Once an order is confirmed, customers receive a tracking number via email. With this tracking number, they can easily monitor the progress of their shipment. By visiting the Tory Burch website and navigating to the "Track Your Order" section, customers can enter their tracking number to obtain real-time updates on their package. Additionally, customers can opt for text message notifications to stay informed about the status of their delivery. Tory Burch prioritizes transparency and keeps customers well-informed throughout the order fulfillment process, ensuring a seamless shopping experience.
Top Tory Burch customer service problems
Click the link above to get answers to just about any Tory Burch customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Tory Burch, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about ordering lenses: "I do have a pair of glasses, with Tory Burch. I just need to find out if you guys have lenses that I can order."- From a call lasting 3m 51s , Jul 12, 2024 9:00 PM
Unsuccessful connection attempt: "Hello?"- From a call lasting 1m 6s , Jul 12, 2024 8:58 PM
Quality issue with purse: "Hi. I purchased a purse and the handle broke off, can't fix it, over a month old, bought through a retailer."- From a call lasting 9m 14s , Apr 10, 2024 6:10 PM
Return/exchange inquiry: "I purchased a cross bag and a slipper online, but the slipper is too big, can I return it in a store?"- From a call lasting 7m 9s , Mar 17, 2024 1:52 PM
Return request assistance: "I want to return the sandal, but I don't know how to do it."- From a call lasting 3m 37s , Feb 28, 2024 8:48 PM
Processing order: "Fine. I'll go ahead and process my item right away."- From a call lasting 8m 32s , Feb 22, 2024 5:17 PM
More Tory Burch Customer Service Contacts
There are of course other ways to contact Tory Burch customer service besides the phone. Below we list the best ones, by medium.
Tory Burch Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Tory Burch will reply our your email.
Conclusion and closing notes
This is Tory Burch's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tory Burch agent. This phone number is Tory Burch's best phone number because 234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-480-8679 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Tory Burch first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Tory Burch has 1 phone number. It's not always clear what is the best way to talk to Tory Burch representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tory Burch. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tory Burch. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.