Tiger Direct Customer Service

Phone Number & Contact Info

Tiger Direct's Best Phone Number

Toll-free·Calls Customer Service·Most popular Tiger Direct number

How do I talk to a live human at Tiger Direct?

A:Press 2

Does Tiger Direct offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 42 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

Tiger Direct Customer Phone Numbers

Corporate Offices

24 hours, 7 days · Calling this Tiger Direct number should go right to a real human being · Please email us at customerservice@tigerdirect.com for questions regarding past purchases. We are no longer in business.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Tiger Direct phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Here is how our research team describes the way the Tiger Direct phone system greets you: Please email us at customerservice@tigerdirect.com for questions regarding past purchases. We are no longer in business.

What are the hours and when should I call?

Tiger Direct operates the call center for this 800-800-8300 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 11 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tiger Direct phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tiger Direct staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Tiger Direct is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 11 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Tiger Direct

In summation, the best day to call Tiger Direct is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Tiger Direct number, but it is also the day with the shortest hold times.

Why Customers Call Tiger Direct

If you have time to do a bit of reading before you call Tiger Direct, we recommend you read over some of our problem-specific articles.

What payment methods does Tiger Direct accept?

Tiger Direct accepts various payment methods to provide flexibility and convenience to our customers. We accept major credit cards like Visa, MasterCard, American Express, and Discover, allowing you to securely complete your purchase. Additionally, we accept payment through PayPal, offering an extra layer of security for online transactions. To assist business customers, we also accept Tiger Direct Credit Account, providing a convenient line of credit for approved customers. Furthermore, Tiger Direct offers the option to pay with Bitcoin, an increasingly popular digital currency. With these diverse payment options, we strive to accommodate the diverse needs of our customers, ensuring a seamless and hassle-free checkout experience.

Top Tiger Direct customer service problems

Click the link above to get answers to just about any Tiger Direct customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Tiger Direct Customer Service Contacts

There are of course other ways to contact Tiger Direct customer service besides the phone. Below we list the best ones, by medium.

Tiger Direct Customer Service Live Chat

tigerdirect.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Tiger Direct provides this option.

Tiger Direct Customer Help Desk / Web Support

tigerdirect.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Tiger Direct customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Tiger Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tiger Direct agent. This phone number is Tiger Direct's best phone number because 66 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-8300 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Tiger Direct first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Tiger Direct has 2 phone numbers. It's not always clear what is the best way to talk to Tiger Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tiger Direct. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tiger Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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