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Tiger Direct Customer FAQ

Top Answers & How-to Guides

What is Tiger Direct's Phone Number?

The question we are asked most often is about how to talk to Tiger Direct customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Tiger Direct Customer Questions

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Returns and Rebates

How can I check the status of my rebate?

To find out about the status of a rebate from Tiger Direct, customers should visit the rebates section on their website, where...
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What is your return policy?

Tiger Direct's return policy allows unopened and unused items to be returned within approximately thirty days for a full...
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Are there any warranties available for the products?

Tiger Direct provides warranties on many items, generally covering defects for a standard period of one to three years....
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Do you offer price matching?

Tiger Direct has a price matching policy that can differ depending on promotions and items. While many retailers offer this...
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How can I find out about upcoming sales or promotions?

To learn about future sales and promotions at Tiger Direct, regularly check their official website where deals are prominently...
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Payments and Financing

What payment methods does Tiger Direct accept?

Tiger Direct accepts several payment methods, including major credit cards like Visa, MasterCard, and American Express, as well...
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Are there any financing options available?

Tiger Direct provides various financing options, including third-party plans, to help customers manage payments for their...
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Can I purchase gift cards online?

Yes, Tiger Direct provides the option to buy gift cards online, enhancing convenience for customers. These cards allow...
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Order and Shipping

Do you offer international shipping?

Tiger Direct does offer international shipping, but options differ by product and destination. Customers outside the U.S....
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Can I track my order?

Customers can indeed track their orders from Tiger Direct after shipment. An email with tracking details is sent, and they can...
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Can I cancel or modify my order?

Tiger Direct permits order cancellations and modifications but specifics depend on the order status. Customers should act...
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What are the shipping options and costs?

Tiger Direct provides multiple shipping options, including standard ground, expedited, and overnight services. Costs and...
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What should I do if my order is lost or damaged during shipping?

If an order from Tiger Direct is lost or damaged, start by checking the order status on their website for tracking information....
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