Tiffany & Co. Customer Service

Phone Number & Contact Info

Tiffany & Co.'s Best Phone Number

800-843-3269
Toll-free·Calls Customer Service·Most popular Tiffany & Co. number
Q:

How do I talk to a live human at Tiffany & Co.?

A:Calling this Tiffany & Co. number should go right to a real human being
Q:

Does Tiffany & Co. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Tiffany & Co. Customer Phone Numbers

Corporate Offices

212-755-8000
24 hours, 7 days · Calling this Tiffany & Co. number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Tiffany & Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Tiffany & Co. number should go right to a real human being
Below are some clips we've found from Tiffany & Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Tiffany and Company client contact center. To place an order, please press one. To inquire about an engagement ring, press two."
Excerpt from a call with Tiffany & Co.
Friday, May 31, 2024 9:03 PM

The first phone menu

"Welcome to Tiffany and Company client contact center.
To place an order, please press one.
To inquire about an engagement ring, press two."
Excerpt from a call with Tiffany & Co.
Monday, May 20, 2024 4:29 PM
In fact, much of this information on this page is superfluous because this Tiffany & Co. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Tiffany & Co. operates the call center for this 800-843-3269 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 193 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tiffany & Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tiffany & Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Tiffany & Co. is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 193 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Tiffany & Co.

In summation, the best day to call Tiffany & Co. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tiffany & Co. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Tiffany & Co.

If you have time to do a bit of reading before you call Tiffany & Co., we recommend you read over some of our problem-specific articles.

Where are Tiffany & Co. stores located?

Tiffany & Co. stores are located worldwide, ensuring easy access to their iconic jewelry and luxury products. With a global presence, the brand operates boutiques in major cities across North America, Europe, Asia, Australia, and the Middle East. In the United States, you can find Tiffany & Co. stores in prominent cities like New York, Los Angeles, Chicago, and Miami. Internationally, their boutiques are situated in cities such as London, Paris, Tokyo, Sydney, and Dubai, among others. Additionally, Tiffany & Co. has a robust online presence, allowing customers worldwide to conveniently shop their exquisite collections. Overall, whether you prefer to visit a physical store or explore their offerings digitally, Tiffany & Co. aims to provide access to their coveted jewelry and exemplary customer service worldwide.

What are Tiffany & Co.'s store hours?

Tiffany & Co.'s store hours may vary depending on the location. To find the specific store hours of a particular Tiffany & Co. store, it is recommended to visit their official website and navigate to the "Store Locator" section. The store locator provides a search function to locate the desired store and displays its dedicated page with all the relevant information, including opening and closing times. Alternatively, customers can contact their desired store directly using the provided contact details on the website. Remember, due to various factors such as holidays and local regulations, it is always advisable to confirm the current store hours before planning a visit to any Tiffany & Co. store.

What is Tiffany & Co.'s return policy?

Tiffany & Co. has a comprehensive return policy to ensure customer satisfaction. Customers have 30 days from the date of purchase to return or exchange their items. The items must be in their original condition with all tags and certificates included. Additionally, customized or engraved items are not eligible for return or exchange, except in the case of manufacturing defects. For purchases made online, customers can initiate a return through the website or contact customer service for assistance. Refunds will be issued in the original form of payment and may take up to 14 days to process. Tiffany & Co. aims to provide a seamless and hassle-free return experience for their valued customers.

Top Tiffany & Co. customer service problems

Click the link above to get answers to just about any Tiffany & Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Tiffany & Co., and their purpose. Are any of these similar to the reason you are trying to call?
Repair Tiffany sunglasses: "I was wondering if there's any repair type service if I were to send them back that they could replace the glass in that."
- From a call lasting 2m 33s , May 31, 2024 9:03 PM
Price and authenticity inquiry: "I have some Tiffany items I'm not sure of the price or if they're real."
- From a call lasting 4m 16s , May 20, 2024 4:29 PM
Ordering online exclusive item: "Can I order that through you guys plus get my discount, or how does that work?"
- From a call lasting 2m 30s , Mar 15, 2024 4:06 PM
Request for physical thank you card: "Could you send out one of these Tiffany and Company postcards to me mentioning the purchase of two children's silver cups that I had hand engraved?"
- From a call lasting 4m 6s , Feb 13, 2024 10:06 PM

Conclusion and closing notes

This is Tiffany & Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tiffany & Co. agent. This phone number is Tiffany & Co.'s best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-843-3269 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Tiffany & Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Tiffany & Co. has 2 phone numbers. It's not always clear what is the best way to talk to Tiffany & Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tiffany & Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tiffany & Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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