Ticketmaster Purchasing Phone Number

Hold time now: 17 mins (avg 8)
Best time to call: 9:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Ticketmaster phone number (it's ranked #3). Most customers call 800-745-3000 for support: Click here for best option

Other customers got on the phone recently because:

Need to print pdf tickets from my mobile tickets
I am not getting emails to change my passcode and I need it asap
The app crashed and cost me my tickets
landline is out - no dial tone, and each phone says "Line in use" which it's not
I have been waiting for two tickets to black crows since March * now arrived yet, to...
The weeknd tickets refund for fresno California
By my mistake bought * seat
I cant access any information about my tickets to alice cooper leeds on june *st becaus...
By my mistake bought * seats
the original e mail address i used to purchase tickets is not accessible so i cant get...
I work for Ascension Health. One of our ministries, Ascension Saint Thomas in Tennesse...
I’m currently graduating today and I have not yet receive the tickets
We sold our Tickets for a Scorpions Concert back in March and never received the funds...

Help me with my issue

Ticketmaster Purchasing Phone Number 866-448-7849 - Info & Statistics

Phone number to dial866-448-7849
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingPurchasing
Call center hoursMonday-Saturday: 9 AM - 6 PM Sunday: 12 PM - 6 PM
Best time to dial9:15am
Navigate phone maze to a humanDirect to human
Average wait8
Current wait17
Rank (among phone numbers)3
Rank (overall)6
Alternate methodsphone or twitter or email or web
Quality of communication75%
Quality of help70%
Customer votes4,814
Best phone number800-745-3000
Information last updatedSun May 22 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster's 866-448-7849 Purchasing Number

This Ticketmaster phone number is ranked #3 out of 3 because 136,638 Ticketmaster customers tried our tools and information and gave us feedback after they called. The reason customers call 866-448-7849 is to reach the Ticketmaster Purchasing department for problems like Track an Order, Missing Tickets, Refund a Charge, Special Request, Purchase Tickets. As far as we can tell, Ticketmaster has call center locations in West Virginia or Texas or Virginia or Canada and you can call during their open hours Monday-Saturday: 9 AM - 6 PM Sunday: 12 PM - 6 PM. Ticketmaster has 3 phone numbers and 6 different ways to get customer help. We've compiled information about 866-448-7849 and ways to call or contact Ticketmaster with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Ticketmaster

Calling Ticketmaster at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Ticketmaster Purchasing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Ticketmaster's Purchasing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Ticketmaster in General

While 866-448-7849 is Ticketmaster's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-745-3000 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Ticketmaster help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 70% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Ticketmaster Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!