Ticketmaster US Fan Support Phone Number

Hold time now: 18 mins (avg 14)
Best time to call: 9:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 when prompted. For existing reservations only.
This is not the most popular Ticketmaster phone number (it's ranked #2). Most customers call 800-745-3000 for support: Click here for best option

Other customers got on the phone recently because:

I don't have access to the email associated with my account and I can't reset my password
I have not received my refund for cancelled Charley Pride tickets. I requested refund o...
The password for my ticketmaster email is not working. They say it is blocked. And wh...
The password for my ticketmaster email is not working. It says that my password is blo...
I want to know why I haven't received my tickets?
Ringo Star tickets St Augustine Amphitheater pricing problem.
Unable to purchase tickets online
I’m waiting on my refund that I haven’t received yet from wild N out last year in March
My phone number has been changed since the last time I ordered from ticket master. So I...
Ex-boyfriend has tickets to Alan Jackson concert and is too stupid to know how to trans...
I have an existing Ticketmaster account, which I attempted to update last week because...
want to buy * tickets for all * races want to know if there is a combo discount
My email has changed and I’m trying to update my password and it won’t let me get to th...
Trying to purchase tickets online

Help me with my issue

Ticketmaster US Fan Support Phone Number 800-653-8000 - Info & Statistics

Phone number to dial800-653-8000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingUS Fan Support
Call center hoursMon-Sat 9am-6pm, Sun noon-6pm EST
Best time to dial9:15am
Navigate phone maze to a humanPress 1 when prompted. For existing reservations only.
Average wait14
Current wait18
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or twitter or email or web
Quality of communication56%
Quality of help85%
Customer votes2,137
Best phone number800-745-3000
Information last updatedSun Jan 24 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster's 800-653-8000 US Fan Support Number

This Ticketmaster phone number is ranked #2 out of 3 because 136,638 Ticketmaster customers tried our tools and information and gave us feedback after they called. The reason customers call 800-653-8000 is to reach the Ticketmaster US Fan Support department for problems like Track an Order, Missing Tickets, Purchase Tickets, Refund a Charge, Special Request. As far as we can tell, Ticketmaster has call center locations in West Virginia or Texas or Virginia or Canada and you can call during their open hours Mon-Sat 9am-6pm, Sun noon-6pm EST. Ticketmaster has 3 phone numbers and 6 different ways to get customer help. We've compiled information about 800-653-8000 and ways to call or contact Ticketmaster with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Ticketmaster

Calling Ticketmaster at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Ticketmaster US Fan Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Ticketmaster's US Fan Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Ticketmaster in General

While 800-653-8000 is Ticketmaster's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-745-3000 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Ticketmaster help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 85% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Ticketmaster Contact Info

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