Updated

Three UK Customer Service

Phone Number & Contact Info

Three UK's Best Phone Number

07782-333333
Calls Customer Service·Most popular Three UK number
Q:

How do I talk to a live human at Three UK?

A:Press 1. After prompts press 4 for general inquiries.
Q:

Does Three UK offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 36 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

Three UK Customer Phone Numbers

Customer Service

0843 373 3333
24 hours, 7 days · Enter phone number, press 1 ·

Customer Service

01628926123
24 hours, 7 days · Press 1 for sales and press 2 for customer service ·

Customer Service

0843 373 0500
24 hours, 7 days · Enter phone number, press 1 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Three UK phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1. After prompts press 4 for general inquiries.

What are the hours and when should I call?

Three UK operates the call center for this 07782-333333 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 317 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Three UK phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Three UK staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Three UK is Friday. The most busy day to call is Monday. Again, this is based on a sample of 317 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Three UK

In summation, the best day to call Three UK is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Three UK staffs the call center well on Friday.

Why Customers Call Three UK

If you have time to do a bit of reading before you call Three UK, we recommend you read over some of our problem-specific articles.

How Do I Recover My Account Access with Three Mobile?

So there you have it, the essential information on how to get back into your Three mobile accounts. Customer service can help you with all of these regaining access without too much trouble. So make sure that you contact customer care before trying anything else, as this will ensure that your issue is resolved quickly and efficiently within a few simple steps. If this does not work, you can try sending an email or using the live chat feature to resolve your issues.

How Do I Track My Three Mobile Order?

If you have ordered a phone or accessory from Three Mobile, you want to make sure it arrives on time. You can track your order from the Three Mobile website or you can go directly to the shipping/delivery service utilized by Three Mobile for mobile orders. Your confirmation email will also contain valuable information that you can use in tracking your order.

How Do I Pay My Three Mobile Bill?

Life is much easier when you know how to pay your mobile phone bill. You can take advantage of all that this company offers and get the most use out of your phone. Paying your phone bill by direct debit is a much better option than spending it every month as you will receive many benefits. Seek guidance from the customer support team when you experience some issues along the way.

Top Three UK customer service problems

Click the link above to get answers to just about any Three UK customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Three UK is extracted from issues that customers have reported to GetHuman.
Three UK issues reported to GetHuman

More Three UK Customer Service Contacts

There are of course other ways to contact Three UK customer service besides the phone. Below we list the best ones, by medium.

Three UK Customer Help Desk / Web Support

three.co.uk - Customer Service
Customer service web support
three.co.uk - Customer Service
Web form, not an email address
As a last, sometimes only, resort- Three UK customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Three UK's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Three UK agent. This phone number is Three UK's best phone number because 1,902 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 07782-333333 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Three UK first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Three UK has 4 phone numbers. It's not always clear what is the best way to talk to Three UK representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Three UK. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Three UK. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated