Thermo Fisher Scientific Inc. Customer Service

Phone Number & Contact Info

Thermo Fisher Scientific Inc.'s Best Phone Number

800-766-7000
Toll-free·Calls Customer Service·Most popular Thermo Fisher Scientific Inc. number
Q:

How do I talk to a live human at Thermo Fisher Scientific Inc.?

A:Press #
Q:

Does Thermo Fisher Scientific Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

Thermo Fisher Scientific Inc. Customer Phone Numbers

Corporate Offices

781-622-1000
24 hours, 7 days · Calling this Thermo Fisher Scientific Inc. number should go right to a real human being · Someone will answer the call.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Thermo Fisher Scientific Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press #
Here is how our research team describes the way the Thermo Fisher Scientific Inc. phone system greets you: Enter your 10-digit telephone number followed by the pound sign to help us access your account, or press 0 to speak to the next available representative.

What are the hours and when should I call?

Thermo Fisher Scientific Inc. operates the call center for this 800-766-7000 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 90 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Thermo Fisher Scientific Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Thermo Fisher Scientific Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Thermo Fisher Scientific Inc. is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 90 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Thermo Fisher Scientific Inc.

In summation, the best day to call Thermo Fisher Scientific Inc. is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Thermo Fisher Scientific Inc. staffs the call center well on Monday.

Why Customers Call Thermo Fisher Scientific Inc.

If you have time to do a bit of reading before you call Thermo Fisher Scientific Inc., we recommend you read over some of our problem-specific articles.

What products does Thermo Fisher Scientific Inc. offer?

Thermo Fisher Scientific Inc. offers a wide range of products in the fields of life sciences, healthcare, and industrial research. Our portfolio includes laboratory equipment, consumables, reagents, instruments, and software. In the life sciences segment, we provide solutions for genomics, proteomics, cell analysis, and drug discovery. Our healthcare offerings cover diagnostics, clinical research, and vaccines production. For industrial research, we offer solutions for materials analysis, environmental monitoring, and quality control. These products are designed to meet the needs of scientists, researchers, and healthcare professionals across various industries. With a commitment to innovation and customer satisfaction, Thermo Fisher Scientific Inc. strives to provide cutting-edge technology and high-quality products that contribute to scientific advancements and improve human health.

What is Thermo Fisher Scientific Inc.'s privacy policy?

Thermo Fisher Scientific Inc. prioritizes the privacy and protection of our customers' personal information. Our privacy policy strictly adheres to applicable laws and regulations governing the collection, use, and disclosure of personal data. We only collect necessary information to provide our products and services, improve user experience, and fulfill legal obligations. Any personal data shared with us is treated with the utmost confidentiality and is securely stored. We do not sell or share personal information with third parties, except for specific purposes outlined in our privacy policy. Our website and online platforms may use cookies and other tracking technologies to enhance user experience and gather anonymous data to analyze trends and statistics. By using our products and services, you consent to our privacy policy. For further details, please refer to our comprehensive privacy policy available on our website.

What payment methods are accepted?

Thermo Fisher Scientific Inc. accepts various payment methods for your convenience. We strive to offer flexibility to our customers, ensuring a hassle-free purchasing experience. You can make payments using major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept payments through bank transfers and electronic fund transfers (EFT). For customers looking to establish a line of credit, we also offer invoicing options with net payment terms. This allows for streamlined procurement processes and enhanced financial management. By accepting multiple payment methods, Thermo Fisher Scientific Inc. aims to accommodate the diverse needs of our customers, making it easier for you to access our cutting-edge scientific solutions.

Top Thermo Fisher Scientific Inc. customer service problems

Click the link above to get answers to just about any Thermo Fisher Scientific Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Thermo Fisher Scientific Inc. Customer Service Contacts

There are of course other ways to contact Thermo Fisher Scientific Inc. customer service besides the phone. Below we list the best ones, by medium.

Thermo Fisher Scientific Inc. Customer Service Live Chat

thermofisher.com - Customer Service
Use this link to launch chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Thermo Fisher Scientific Inc. provides this option.

Conclusion and closing notes

This is Thermo Fisher Scientific Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Thermo Fisher Scientific Inc. agent. This phone number is Thermo Fisher Scientific Inc.'s best phone number because 540 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-766-7000 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Thermo Fisher Scientific Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Thermo Fisher Scientific Inc. has 2 phone numbers. It's not always clear what is the best way to talk to Thermo Fisher Scientific Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Thermo Fisher Scientific Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Thermo Fisher Scientific Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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