Theory Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Theory?
A:Calling this Theory number should go right to a real human being. You can also use our free service that can talk to Theory for you and report back. Q:
Does Theory offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Theory below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Theory phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Theory number should go right to a real human being
In fact, much of this information on this page is superfluous because this Theory phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Theory operates the call center for this 877-242-3317 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 14 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Theory call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Theory phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Theory staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Theory is Monday. The most busy day to call is Friday. Again, this is based on a sample of 14 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Theory
In summation, the best day to call Theory is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Theory staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Theory
If you have time to do a bit of reading before you call Theory, we recommend you read over some of our problem-specific articles.
What is theory?
Theory refers to an abstract framework or set of principles that explain and interpret various phenomena or concepts within a particular field. It provides an organized and systematic way of understanding and analyzing the world around us. Theory can be seen as a lens through which we view and make sense of complex phenomena. It helps us develop predictions, hypotheses, and explanations by identifying patterns and relationships, guiding research and understanding.
In various disciplines, including science, social sciences, and humanities, theory plays a fundamental role in advancing knowledge and driving academic inquiry. It serves as a foundation for research, guiding empirical investigations and offering insights into the underlying mechanisms and processes.
Overall, theory provides a framework for understanding, explaining, and predicting phenomena, offering a deeper understanding of the world we live in.
Are there any famous theories?
Yes, there are several famous theories that have had a significant impact in various fields. In physics, Albert Einstein's theory of relativity revolutionized our understanding of space, time, and gravity. Charles Darwin's theory of evolution has profoundly influenced biology and our understanding of the diversity of life on Earth. Sigmund Freud's psychoanalytic theory revolutionized psychology and our understanding of the human mind. In economics, Adam Smith's theory of capitalism laid the groundwork for modern free-market principles. In sociology, Emile Durkheim's theory of social integration has greatly contributed to our understanding of society and its structure. These theories represent just a few examples of famous theories that have shaped human knowledge in their respective fields.
What are the different types of theory?
There are several different types of theories used in various fields of study. In general, theories can be categorized into four main types: descriptive, explanatory, predictive, and prescriptive theories. Descriptive theories aim to provide a clear and objective understanding of a particular phenomenon or concept. Explanatory theories delve deeper by seeking to explain the causes and processes behind the phenomena being observed. Predictive theories, on the other hand, focus on making accurate predictions or projections about future events or behaviors. Lastly, prescriptive theories offer guidance or recommendations on how to address or improve a specific situation or problem. These categorizations help researchers and scholars organize theories based on their intended purpose and provide a framework for studying, analyzing, and applying them in respective fields.
Top Theory customer service problems
Click the link above to get answers to just about any Theory customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Theory's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Theory agent. This phone number is Theory's best phone number because 84 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-242-3317 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Theory first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Theory has 1 phone number. It's not always clear what is the best way to talk to Theory representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Theory. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Theory. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.