The Container Store Customer Service

Phone Number & Contact Info

The Container Store's Best Phone Number

Toll-free·Calls Customer Service·Most popular The Container Store number

How do I talk to a live human at The Container Store?

A:Calling this The Container Store number should go right to a real human being

Does The Container Store offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sat 8am-8pm, Sun 9am-7pm CST. The least busy day is Friday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Container Store phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this The Container Store number should go right to a real human being
In fact, much of this information on this page is superfluous because this The Container Store phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

The Container Store operates the call center for this 888-266-8246 phone number Mon-Sat 8am-8pm, Sun 9am-7pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Container Store phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Container Store staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Container Store is Friday. The most busy day to call is Monday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call The Container Store

In summation, the best day to call The Container Store is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Container Store staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call The Container Store

If you have time to do a bit of reading before you call The Container Store, we recommend you read over some of our problem-specific articles.

What is The Container Store?

The Container Store is a leading specialty retailer offering storage and organization solutions for every room in the house. With over 80 locations across the United States, it is committed to simplifying lives by helping customers declutter and maximize space. The store provides a wide range of innovative and functional products, from storage bins and boxes to closet systems and kitchen organizers. Customers can choose from an extensive selection of storage solutions tailored to their specific needs, whether it's organizing a pantry, creating an efficient workspace, or maximizing closet space. The Container Store is known for its knowledgeable staff who offer personalized recommendations and efficient solutions. With a focus on quality, style, and sustainability, it aims to provide customers with the tools they need to maintain an organized and stress-free living environment.

What products does The Container Store sell?

The Container Store offers an extensive range of storage and organization solutions designed to simplify and maximize space in your home, office, and life. We sell an array of products including storage bins, baskets, and boxes to keep your belongings tidy and easily accessible. Our shelving and closet systems can transform any space, while our hangers, racks, and hooks provide efficient storage solutions for your clothes and accessories. We also offer kitchen and pantry organization products such as food storage containers, spice racks, and cabinet organizers. For the office, we provide desktop organizers, file boxes, and desk accessories to create a productive and clutter-free workspace. In addition, we have an assortment of travel and luggage accessories, as well as innovative solutions for garage and utility room organization. No matter your storage needs, The Container Store has the perfect products to help you stay organized and live your best, most simplified life.

Where can I find The Container Store locations?

The Container Store has numerous locations across the United States. You can easily find your nearest store by visiting our website and clicking on the "Find a Store" option. A store locator will help you identify the closest location to your area. We have stores in major cities such as New York, Los Angeles, Chicago, and Houston, as well as many others. Each store offers an array of storage and organization solutions to meet your needs. Additionally, you can explore our online store, which provides convenient shopping and nationwide shipping options. Whether you prefer to shop in-store or online, The Container Store is readily accessible to provide you with the perfect storage solutions.

Top The Container Store customer service problems

Click the link above to get answers to just about any The Container Store customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More The Container Store Customer Service Contacts

There are of course other ways to contact The Container Store customer service besides the phone. Below we list the best ones, by medium.

The Container Store Customer Help Desk / Web Support - Customer Service
Online customer service submission form
As a last, sometimes only, resort- The Container Store customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is The Container Store's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Container Store agent. This phone number is The Container Store's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-266-8246 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call The Container Store first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Container Store has 1 phone number. It's not always clear what is the best way to talk to The Container Store representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Container Store. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Container Store. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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