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The Container Store Customer FAQ

Top Answers & How-to Guides

What is The Container Store's Phone Number?

The question we are asked most often is about how to talk to The Container Store customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent The Container Store Customer Questions

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Store Locations

Where can I find The Container Store locations?

To locate The Container Store, one can use the official website at containerstore.com, where a "Store Locator" tool is...
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What are your store hours?

Store hours at The Container Store can differ by location, generally opening around 10 AM and closing around 9 PM on weekdays,...
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Products and Services

What products does The Container Store sell?

The Container Store provides an extensive array of organizational items to help optimize living spaces. Their offerings...
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Do you offer professional installation services?

Yes, The Container Store offers professional installation services for various products like custom shelving and closet...
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Can I find custom organizational solutions for my home?

The Container Store provides a range of custom organizational solutions for homes, accommodating diverse spaces such as...
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Online Shopping

Can I place an order online?

Customers can order online at The Container Store by visiting their website, where they can explore various products and easily...
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Do you ship internationally?

The Container Store mainly ships within the United States and does not usually offer international shipping through its...
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How long does shipping take?

Shipping times at The Container Store depend on factors like chosen shipping method, destination, and product availability....
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Can I track my order?

Customers have the ability to monitor their orders through the Container Store's website. An email confirmation with a tracking...
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How do I return an online purchase at a physical store?

Returning an online purchase at a physical location of The Container Store is straightforward. Customers should ensure their...
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Policies and Promotions

What is your return policy?

The Container Store has a flexible return policy allowing returns of unused items within thirty days. Defective products can...
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Do you offer any discounts or promotions?

The Container Store provides various discounts and promotions, including seasonal sales and special offers for certain...
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Do you offer gift cards?

The Container Store does sell gift cards, which make for a considerate present. They can be bought online or in-store in...
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Workshops and Events

Are there workshops or events offered at The Container Store?

The Container Store does not generally host traditional workshops or events but emphasizes expert advice from staff....
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What are the best methods for organizing small spaces?

To effectively organize small spaces, it is essential to evaluate the layout and focus on areas needing order. Utilizing...
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We look to the The Container Store issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
The Container Store issues reported to GetHuman
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