What is your return policy?

Our return policy at The Container Store allows customers to return any item within 120 days of purchase, either in-store or by mail. We strive for customer satisfaction and believe in the quality of our products. All items must be in unused and resalable condition, with original packaging and tags intact. Returns made with a purchase receipt will be refunded in the original form of payment. For returns without a receipt, store credit or an exchange will be provided at the lowest sale price within the previous 90 days. Some exclusions apply, including final sale, personalized, and special order items. Our goal is to provide a hassle-free return experience while maintaining the highest level of customer service.