The Boston Herald Customer Service

Phone Number & Contact Info

The Boston Herald's Best Phone Number

Calls Customer Service·Most popular The Boston Herald number

How do I talk to a live human at The Boston Herald?

A:Direct to a human

Does The Boston Herald offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-6pm, Sat 6:30am-11am, Sun 6:30am-12pm EST. The least busy day is Friday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

The Boston Herald Customer Phone Numbers

Home Delivery

Toll-free · Mon-Fri 7:30am-6pm, Sat 6:30am-11am, Sun 6:30am-12pm EST · Press the first menu, press 6, then press 3. · What do you need help with? You can say "start description," "delivery problem," "cancel subscription," "manage vacation hold," "help with order," "online subscription help," or "help with something else."

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Boston Herald phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Here is how our research team describes the way the The Boston Herald phone system greets you: Newsstand sales, press 1. Teachers or to get the Herald delivered to your school, press 2. Circulation administration, press 3. Circulation customer service, press 4.

What are the hours and when should I call?

The Boston Herald operates the call center for this 617-619-6265 phone number Mon-Fri 7:30am-6pm, Sat 6:30am-11am, Sun 6:30am-12pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 147 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Boston Herald phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Boston Herald staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Boston Herald is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 147 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call The Boston Herald

In summation, the best day to call The Boston Herald is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Boston Herald staffs the call center well on Friday.

Why Customers Call The Boston Herald

If you have time to do a bit of reading before you call The Boston Herald, we recommend you read over some of our problem-specific articles.

How often is The Boston Herald published?

The Boston Herald is published seven days a week, providing daily news coverage to its readers. With a commitment to delivering up-to-the-minute information, the newspaper ensures that its content is readily accessible and available every day. From Monday to Sunday, the publication covers local, national, and international news, as well as diverse topics such as politics, sports, entertainment, and more. The Boston Herald strives to maintain a timely and reliable schedule, ensuring that readers stay informed about current events and breaking news on a daily basis. With its dedication to timely reporting, the newspaper remains a trusted source of information for its readership.

Can I access archived articles on The Boston Herald website?

Yes, you can access archived articles on The Boston Herald website. The website offers a comprehensive archive of past articles, allowing you to search and retrieve information from previous editions. To access these archives, simply visit The Boston Herald website and navigate to the "Archives" section. There, you will find various search options, including keywords, dates, and categories, to help you locate specific articles or explore topics of interest. Some articles may require a subscription or payment to view, but a vast selection of content is generally available for free. The archive provides a valuable resource for those seeking historical news, research, or information about past events covered by The Boston Herald.

What is the return policy for The Boston Herald merchandise?

The Boston Herald merchandise has a straightforward and customer-friendly return policy. We want our customers to be completely satisfied with their purchases, and if for any reason they are not, we offer a hassle-free return process. To be eligible for a return, the merchandise must be in unused and original condition, accompanied by the receipt or proof of purchase within 30 days of the purchase date. Simply contact our customer service team to initiate the return process, and they will guide you through the steps. Please note that shipping fees for returns are non-refundable, unless the return is due to a faulty or incorrect item. We strive to make the return experience as convenient and efficient as possible for our valued customers.

Top The Boston Herald customer service problems

Click the link above to get answers to just about any The Boston Herald customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More The Boston Herald Customer Service Contacts

There are of course other ways to contact The Boston Herald customer service besides the phone. Below we list the best ones, by medium.

The Boston Herald Customer Help Desk / Web Support - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- The Boston Herald customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is The Boston Herald's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Boston Herald agent. This phone number is The Boston Herald's best phone number because 882 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-619-6265 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call The Boston Herald first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Boston Herald has 2 phone numbers. It's not always clear what is the best way to talk to The Boston Herald representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Boston Herald. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Boston Herald. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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