The Bay Phone Number

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Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Reasons customers like you called recently

I’m trying to order something in my app and it is not applying the discount for the FLA...
I bought a pair of pants at the closing Bay store at Bay*Bloor in Toronto. I got home...
Historically The Bay sold Stanfield underwear products. Will The Bay no longer be sell...
Are you from The Bay’s customer services?
Can you please provide me with a tracking number for my Order **********. I didn't rec...
I don't know these things are going to get the best
I lost my Hudson Bay credit card. I haven't used it for quite a few years. I do not...
I have a bay gift card, how can I get a refund for the amount? The card * is...
I ordered a knife set in mid January. I got an email saying it had been sent. It had be...
I have a Capital One HBC Mastercard. I need a new card as this is no longer accepted. I...
Website has problems. I can not select the size! Why does this problem exist?
Trying to order online with code SAVE. Will not take code
See more recent reasons for calling

Help me with my issue

Customer Number 800-521-2364 - by the Numbers

Phone number to dial800-521-2364
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanAfter selecting language, just wait.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication92%
Quality of help92%
Customer votes270
Information last updatedFri Jul 01 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

The Bay's Best Toll-Free/800 Customer Phone Number

This is The Bay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Bay agent. This phone number is The Bay's Best Phone Number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-521-2364 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call The Bay first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Bay has 2 phone numbers. It's not always clear what is the best way to talk to The Bay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The Bay - by phone or otherwise

While 800-521-2364 is The Bay's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other The Bay customers, is by calling their +44-1-292-443648 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact The Bay please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The Bay.

What is GetHuman's Relationship to The Bay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The Bay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

The Bay Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All The Bay contacts
The Bay Phone NumberBEST
The Bay Help Desk
General customer information

Other Toll-free & Customer Numbers

Customer Service+44-1-292-443648

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