The Bay Phone Number

Call The Bay customer service faster with GetHuman

  • Calls The Bay's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Sun 7am-2am EST
  • The best time to call is 10:15am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live The Bay agent: After selecting language, just wait.
  • What you hear when you call: For help with your Bay Mastercard, press 1. For rewards, press 2. Help with your existing mattress orders, press 3. All other orders, press 4. To check the balance of a gift card, press 5. For store locations and hours, press 6.

Reasons customers like you called recently

I have a new email address. I cannot get into my account or create a new one. I have se...
On May **, **** I purchased * items from women’s wear at the polo park store in Winnip...
I ordered shoes for my husband wrong size. Can I exchange? Not on sale now
My reward point is in minus and want to know why
Just placed an order however don't see a confirmation email coming in
I order a jacket in ** November but until now I don’t received can you tell me what’s t...
I ordered a knife set in mid January. I got an email saying it had been sent. It had be...
Find an item in stock
I want to order * pairs of Jones of N.Y. Blue jeans and no one answers
Ordered and paid for an item on November **,**** and did not receive it. Tried multiple...
I am trying to make a return and it won’t work. It says it was final sale but there was...
Hello,*ORDER * ********** *I requested a cancellation on this order that was placed on...
I ordered a pair of shoes on December *th and the order still has not shipped, it says...
Ensure receipt is not included in gift order.
Hi I ordered something from Hundson bay online yesterday. But, unfortunately I put my e...

The Bay Customer Phone Number 800-521-2364 - Stats

Phone number to dial800-521-2364
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 7am-2am EST
Best time to dial10:15am
Average wait2 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication94%
Quality of help90%
Customer votes272
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

The Bay's Best Toll-Free/800 Customer Phone Number

This is The Bay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Bay agent. This phone number is The Bay's Best Phone Number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-521-2364 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call The Bay first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Bay has 1 phone number. It's not always clear what is the best way to talk to The Bay representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The Bay - by phone or otherwise

While 800-521-2364 is The Bay's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://support.thebay.com/s/contactsupport for Customer Service. If you think this information is inaccurate or know of other ways to contact The Bay please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The Bay.

What is GetHuman's Relationship to The Bay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The Bay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with The Bay, including their website / help desk. Visit our The Bay Customer Service page for more information.
The Bay Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!