How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for The Atlantic below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this The Atlantic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For US and Canadian customers
Below are some clips we've found from The Atlantic's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling The Atlantic.
A customer care representative will be with you shortly. Please note that your call may be recorded ensure the highest quality of service.
If you would like to leave a voice mail at any time during this call, please press one.
To learn about our information practices and the privacy choices, that may be available to you, please visit the atlantic dot com slash privacy policy."
Excerpt from a call with The Atlantic
Tuesday, January 9, 2024 5:01 PM
What are the hours and when should I call?
The Atlantic operates the call center for this 800-234-2411 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 114 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the The Atlantic call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Atlantic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Atlantic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Atlantic is Sunday.The most busy day to call is Tuesday, which averages 2000% more phone calls by comparison.Again, this is based on a sample of 114 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call The Atlantic is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that The Atlantic staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call The Atlantic
If you have time to do a bit of reading before you call The Atlantic, we recommend you read over some of our problem-specific articles.
Yes, The Atlantic is available internationally. Readers from around the world can access The Atlantic's extensive digital content, including articles, essays, opinion pieces, and audio content, through its website. The online platform provides international readers with a diverse range of thought-provoking and award-winning journalism on various subjects, from politics and culture to technology and science. Additionally, The Atlantic offers digital subscriptions for international audiences, allowing readers to have full access to exclusive articles and features. With its global reach, The Atlantic ensures that its content is accessible to individuals worldwide, fostering a broader and more inclusive readership beyond the United States.
The Atlantic magazine is published monthly. Each issue offers a diverse range of thought-provoking articles covering a wide array of topics, including politics, culture, technology, and more. With a rich history spanning over 160 years, The Atlantic has established itself as a trusted source of in-depth analysis and compelling storytelling. Readers can rely on the magazine's monthly frequency to stay informed and engaged with the latest developments shaping our world. Whether it's a print edition, digital copy, or both, subscribers can look forward to receiving fresh content every month, keeping them connected to the consistently insightful and impactful journalism The Atlantic is known for.
Click the link above to get answers to just about any The Atlantic customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to The Atlantic, and their purpose. Are any of these similar to the reason you are trying to call?
Issues logging in via Google: "I'm chained to this Google account and can't log in no matter what."
- From a call lasting 19m 53s , Mar 18, 2024 4:51 PM
Issue with online account: "I can't see my profile online and need help accessing it."
- From a call lasting 16m 21s , Jan 9, 2024 5:01 PM
Ordering back issues: "I'm just trying to get a copy of the the Atlantic for January and February for my mom."
- From a call lasting 15m 45s , Jan 2, 2024 8:29 PM
More The Atlantic Customer Service Contacts
There are of course other ways to contact The Atlantic customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- The Atlantic customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Atlantic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Atlantic agent. This phone number is The Atlantic's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-234-2411 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call The Atlantic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Atlantic has 2 phone numbers. It's not always clear what is the best way to talk to The Atlantic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Atlantic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Atlantic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.