What should I do if I have trouble making a payment online?
Asked 2 years ago
If an individual is experiencing difficulties making a payment online with Atlantic City Electric, there are several steps that can be taken to troubleshoot the issue. First, it is advisable to check the internet connection to ensure that it is stable and functioning properly. In addition, the individual should verify that all entered information, such as account numbers and payment details, is accurate. Sometimes, using a different web browser or device may resolve the issue, as compatibility can vary.
If the problem persists, it may be helpful to clear the browser cache or cookies, as this can sometimes enhance the performance of the website. In some cases, the Atlantic City Electric website may undergo maintenance, which could temporarily affect online payment capabilities.
For those who continue to experience issues, it is a good idea to explore the current web page for any relevant notifications or announcements. Also, payment options may be available through alternative methods, such as by phone or through a physical payment location. It is always wise to stay informed by visiting the official website for the most up-to-date information regarding payment options and assistance.
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