Ted Baker Customer Service

Phone Number & Contact Info

Ted Baker's Best Phone Number

Calls Customer Service·Most popular Ted Baker number

How do I talk to a live human at Ted Baker?

A:Calling this Ted Baker number should go right to a real human being

Does Ted Baker offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-5pm EST. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ted Baker phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ted Baker number should go right to a real human being
In fact, much of this information on this page is superfluous because this Ted Baker phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ted Baker operates the call center for this 619-331-9553 phone number Mon-Fri 7am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ted Baker phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ted Baker staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ted Baker is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Ted Baker

In summation, the best day to call Ted Baker is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ted Baker staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ted Baker

If you have time to do a bit of reading before you call Ted Baker, we recommend you read over some of our problem-specific articles.

What is Ted Baker's return policy?

Ted Baker's return policy offers a convenient and hassle-free experience for customers. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt, either online or in-store, for a full refund or exchange. The item must be in its original condition, with all tags and packaging intact. However, certain items like fragrances, underwear, swimwear, and personalized products cannot be returned due to hygiene reasons. Additionally, Ted Baker provides a complimentary online returns service for its UK and US customers, making returns even more convenient. If you have any further questions regarding their return policy, reach out to their customer service team, who will be more than happy to assist you.

What is the warranty on Ted Baker products?

All Ted Baker products come with a 12-month warranty from the date of purchase. This warranty covers any manufacturing defects or faults that may arise within this period. In case of such issues, Ted Baker offers a repair or replacement of the product, free of charge. However, please note that this warranty does not cover damages caused by misuse, accidents, or normal wear and tear. Additionally, it is necessary to provide proof of purchase while making a warranty claim. For a seamless warranty process, customers are advised to contact the Ted Baker customer service team or visit a Ted Baker store with their purchase receipt.

Are gift cards available for purchase?

Yes, gift cards are available for purchase at Ted Baker. They make for a perfect gift for friends, family, or loved ones who appreciate fashionable and high-quality clothing. Ted Baker gift cards can be purchased online or at any Ted Baker store location. They offer a wide range of denominations, allowing you to choose the amount that suits your budget and gifting needs. Gift cards can be redeemed for any Ted Baker product, including clothing, accessories, and footwear, both in-store and online. Additionally, gift cards have no expiration date, ensuring that the recipient has ample time to find their perfect Ted Baker piece. Treat someone special with the gift of timeless style and luxury from Ted Baker.

Top Ted Baker customer service problems

Click the link above to get answers to just about any Ted Baker customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Ted Baker Customer Service Contacts

There are of course other ways to contact Ted Baker customer service besides the phone. Below we list the best ones, by medium.

Ted Baker Customer Email Addresses

ask.ted@tedbaker.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Ted Baker will reply our your email.

Ted Baker Customer Help Desk / Web Support

tedbaker.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Ted Baker customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Ted Baker's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ted Baker agent. This phone number is Ted Baker's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 619-331-9553 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Ted Baker first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Ted Baker has 1 phone number. It's not always clear what is the best way to talk to Ted Baker representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ted Baker. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ted Baker. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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