TalkTalk Customer Service

Phone Number & Contact Info

TalkTalk's Best Phone Number

+44 845 077 4488
Calls Customer Service·Most popular TalkTalk number

How do I talk to a live human at TalkTalk?

A:Press 1. Wait 1 minute & press 5 otherwise the call will automatically hang up

Does TalkTalk offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

TalkTalk Customer Phone Numbers

Customer Service

+44 871 222 3311
9am-5pm EST · Multiple options for billing department. ·

Customer Service

+44 870 087 8038
24 hours, 7 days · Calling this TalkTalk number should go right to a real human being ·

Customer Service

+44 870 444 1820
24 hours, 7 days · Follow options for 'thinking of leaving'. From a Talk Talk line. ·

Customer Service

+44 800 049 7802
24 hours, 7 days · Calling this TalkTalk number should go right to a real human being ·

Customer Service

+44 20 3441 5550
24 hours, 7 days · Press 2, then 3 ·

Customer Service

+44 870 087 3527
24 hours, 7 days · Calling this TalkTalk number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this TalkTalk phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1. Wait 1 minute & press 5 otherwise the call will automatically hang up

What are the hours and when should I call?

TalkTalk operates the call center for this +44 845 077 4488 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 29 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TalkTalk phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TalkTalk staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TalkTalk is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 29 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call TalkTalk

In summation, the best day to call TalkTalk is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TalkTalk staffs the call center well on Monday.

Why Customers Call TalkTalk

If you have time to do a bit of reading before you call TalkTalk, we recommend you read over some of our problem-specific articles.

What is the coverage area for TalkTalk broadband?

TalkTalk broadband offers extensive coverage across the United Kingdom. As one of the leading internet service providers, TalkTalk ensures a vast coverage area to serve as many customers as possible. Their broadband network covers a majority of areas in the UK, including cities, towns, and rural locations. However, in some remote and rural areas, the coverage might be limited. To check the availability in a specific location, customers can use the TalkTalk website or contact their customer service. TalkTalk constantly expands its coverage area to reach more customers and deliver reliable broadband services at competitive prices, ensuring that you stay connected wherever you are in the UK.

What are the available payment methods for TalkTalk bills?

There are several payment methods available for TalkTalk bills. Customers can choose to pay their bills either online or by phone, using a debit or credit card. Alternatively, customers have the option to set up a direct debit from their bank account for automatic bill payments. Another option is to pay by bank transfer, using the account details provided by TalkTalk. Additionally, customers can pay their bills by cash or check at any Post Office or PayPoint location. It is important to note that some payment methods may incur additional charges, so customers are advised to carefully review the terms and conditions before choosing their preferred payment method.

Top TalkTalk customer service problems

Click the link above to get answers to just about any TalkTalk customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More TalkTalk Customer Service Contacts

There are of course other ways to contact TalkTalk customer service besides the phone. Below we list the best ones, by medium.

TalkTalk Customer Email Addresses

anne-kelly'@tiscali.co.uk - Customer Service
Customer service representative email
michaelcolyer@tiscali.com.uk - Customer Service
Additional address excludes family
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and TalkTalk will reply our your email.

TalkTalk Customer Help Desk / Web Support

talktalk.co.uk - Customer Service
TalkTalk online support forum, easier than trying to speak to one of their representatives on the phone
As a last, sometimes only, resort- TalkTalk customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is TalkTalk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TalkTalk agent. This phone number is TalkTalk's best phone number because 174 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 845 077 4488 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call TalkTalk first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, TalkTalk has 7 phone numbers. It's not always clear what is the best way to talk to TalkTalk representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for TalkTalk. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TalkTalk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!