TalkTalk Customer FAQ

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What is TalkTalk's Phone Number?

The question we are asked most often is about how to talk to TalkTalk customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent TalkTalk Customer Questions

one of my trusted contacts has been blacklisted by my ISP

When a contact is blacklisted by your ISP, Tiscali TalkTalk, it often means that their email has been identified as sending a large amount of spam. You can resolve this by adding the contact to the Safe Senders list in your webmail settings. Here’s how you do it: 1. Log on to your Tiscali TalkTalk mailbox. 2. Go to 'Settings' and choose 'Mail' from the left panel. 3. Click on the 'Safe Senders and Recipients' option present under 'Junk e-mail'. 4. Type the email address of your contact. 5. Click 'Add' to include the email in your 'Safe Senders' list. 6. Remember to save the settings before you log off. After this, emails from this contact should come directly to your inbox.
Asked Apr 25, 2024 12:45 PM

tiscali.co.uk can't send emails

There can be several reasons why you're unable to send emails through tiscali.co.uk. Firstly, check your internet connection as it might be causing issues. If the connection is fine, check if your email account settings are correctly configured. Focus on outgoing server settings, like the SMTP server. Also, be sure that you haven't surpassed your email sending limit, as some accounts have daily send limits. Additionally, your account may be temporarily blocked for suspicious activity. If everything seems correct and you're still experiencing issues, consider changing your password, as the issue could be related to security. If none of the above works, it might be an issue only Tiscali TalkTalk can resolve.
Asked Mar 31, 2024 5:44 PM

Cannot access my talktalk account

Sorry to hear about the trouble you're having accessing your TalkTalk account. Firstly, ensure that your internet connection is stable. If you're having issues with your password, try resetting it. To do this, go to the login page, click on "Forgotten your password?" and follow the steps provided. You'll usually need to enter your email address or username and will receive instructions on how to create a new password. If the issue persists, it may be a temporary problem with TalkTalk's server and you should try again later. If none of these solutions work, check to see if there is known TalkTalk outage in your area.
Asked Mar 10, 2024 2:32 PM

Help me with my TalkTalk customer service issue

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