Does Suntrust Bankruptcy Department offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Suntrust Bankruptcy Department below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Suntrust Bankruptcy Department phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter extension 52030
Below are some clips we've found from Suntrust Bankruptcy Department's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Welcome to Trist. Please listen to this important message.
If you are calling because you received recent emails regarding your January payment and have made this payment, please disregard.
We are experiencing high call volume and are working to send a corrected email.
To confirm payments made to your mortgage you can use this automated IVR by selecting option four and then one, or you can visit truist dot com.
Forward slash sign in and review your recent account activity.
Thank you. Thank you for calling Truist.
To ensure quality client service, this call may be monitored or recorded.
For mortgage loan information, press one.
If you know your party's ten digit phone number, press two."
Excerpt from a call with Suntrust Bankruptcy Department
Thursday, January 18, 2024 4:43 AM
The first phone menu
"Welcome to Trist. Please listen to this important message.
If you are calling because you received recent emails regarding your January payment and have made this payment, please disregard.
We are experiencing high call volume and are working to send a corrected email.
To confirm payments made to your mortgage you can use this automated IVR by selecting option four and then one, or you can visit truist dot com.
Forward slash sign in and review your recent account activity.
Thank you. Thank you for calling Truist.
To ensure quality client service, this call may be monitored or recorded.
For mortgage loan information, press one.
If you know your party's ten digit phone number, press two."
Excerpt from a call with Suntrust Bankruptcy Department
Thursday, January 18, 2024 4:43 AM
What are the hours and when should I call?
Suntrust Bankruptcy Department operates the call center for this 800-634-7928 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Suntrust Bankruptcy Department call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Suntrust Bankruptcy Department phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Suntrust Bankruptcy Department staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Suntrust Bankruptcy Department is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Suntrust Bankruptcy Department
In summation, the best day to call Suntrust Bankruptcy Department is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Suntrust Bankruptcy Department staffs the call center well on Thursday.
Why Customers Call Suntrust Bankruptcy Department
If you have time to do a bit of reading before you call Suntrust Bankruptcy Department, we recommend you read over some of our problem-specific articles.
Bankruptcy can have an impact on your Suntrust accounts and loans. If you file for bankruptcy, it may result in the freezing or closure of your accounts, including checking, savings, and credit card accounts. This is done to protect the bank's interests and determine the extent of your liabilities. However, if you have outstanding loans with Suntrust, bankruptcy may provide temporary relief or discharge some or all of your debts, depending on the type of bankruptcy filed. It's important to note that any accounts that are jointly held or cosigned may still hold the other party responsible for the remaining debt. To fully understand how bankruptcy affects your specific Suntrust accounts and loans, it is advised to consult with an attorney or contact Suntrust's Bankruptcy Department directly.
Yes, you can file for bankruptcy online. Suntrust Bankruptcy Department offers the convenience of online filing for bankruptcy. This allows you to initiate the bankruptcy process from the comfort of your home. Simply visit our website and follow the step-by-step instructions provided. Filing online eliminates the need for scheduling appointments or visiting physical branches, making it a faster and more convenient option. However, it's important to note that bankruptcy is a complex legal process, and we recommend consulting with an attorney or seeking professional advice before proceeding to ensure you understand the implications and meet all requirements for filing bankruptcy.
There are several types of bankruptcy, each serving different purposes depending on the financial circumstances of the individual or company involved. The most common types include Chapter 7, Chapter 11, and Chapter 13 bankruptcy. Chapter 7 is referred to as liquidation bankruptcy, where non-exempt assets are liquidated to pay off creditors. Chapter 11 bankruptcy is primarily used by businesses and allows for reorganization to continue operations and repay debts. Chapter 13 bankruptcy is designed for individuals with regular income and allows for a repayment plan to settle debts over a period of time. Other less common types include Chapter 9 for municipalities, Chapter 12 for family farmers, and Chapter 15 for international cases. The appropriate type of bankruptcy depends on the specific financial situation and the goals of the debtor.
Click the link above to get answers to just about any Suntrust Bankruptcy Department customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Suntrust Bankruptcy Department is extracted from issues that customers have reported to GetHuman.
This is Suntrust Bankruptcy Department's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Suntrust Bankruptcy Department agent. This phone number is Suntrust Bankruptcy Department's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-634-7928 include and other customer service issues. Rather than trying to call Suntrust Bankruptcy Department first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Suntrust Bankruptcy Department has 1 phone number. It's not always clear what is the best way to talk to Suntrust Bankruptcy Department representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Suntrust Bankruptcy Department. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Suntrust Bankruptcy Department. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.