Toll-free · 24 hours, 7 days · Calling this SummitRacing.com number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for SummitRacing.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this SummitRacing.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 or 2 depending on destination
Below are some clips we've found from SummitRacing.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Summit Racing Equipment.
Please note, all calls are recorded for quality and coaching purposes.
If you're calling about an order you have already placed or received, press one.
If you are not calling about a previous order, press two."
Excerpt from a call with SummitRacing.com
Sunday, January 21, 2024 5:18 PM
They may need the phone number on your account
"Thanks for calling Summit Racing Equipment.
Please note, all calls are recorded for quality and coaching purposes.
If you're calling about an order you have already placed or received, press one.
If you are not calling about a previous order need to return or exchange an item?
It's simple.
Please enter your mobile phone number starting with the area code."
Excerpt from a call with SummitRacing.com
Saturday, March 9, 2024 4:11 PM
The first phone menu
"Thanks for calling Summit Racing Equipment.
Please note, all calls are recorded for quality and coaching purposes.
If you're calling about an order you have already placed or received, press one.
If you are not calling about a previous order, press two."
Excerpt from a call with SummitRacing.com
Wednesday, June 19, 2024 2:55 PM
After you press 2
"If you know the extension of the agent you wish to reach, press if you know all of your part numbers and don't need any sales assistance or product information, would like to place an order, check availability, or pricing, press one.
If you are placing an order and require sales assistance or product information, press two."
Excerpt from a call with SummitRacing.com
Wednesday, June 19, 2024 2:55 PM
What are the hours and when should I call?
SummitRacing.com operates the call center for this 800-230-3030 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 403 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the SummitRacing.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SummitRacing.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SummitRacing.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call SummitRacing.com is Sunday.The most busy day to call is Saturday, which averages 157% more phone calls by comparison.Again, this is based on a sample of 403 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call SummitRacing.com is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that SummitRacing.com staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call SummitRacing.com
Below is a sample of recent calls to SummitRacing.com, and their purpose. Are any of these similar to the reason you are trying to call?
Product return request: "I bought a water pump and a pulley last week, but the pulley doesn't fit the water pump and the water pump is too short for my engine, so I need to send it back for a refund."
- From a call lasting 7m 18s , Jun 17, 2024 3:55 PM
Inquiring about Ford Motorsport valve covers: "I would like to buy some Ford Motorsport valve covers for a four sixty."
- From a call lasting 4m 9s , May 17, 2024 2:51 AM
Finding replacement part: "I'm trying to find out where to get a replacement dipstick and pipe for my 1980 Chevrolet pickup with a 350 engine."
- From a call lasting 9m 37s , Feb 6, 2024 3:23 PM
More SummitRacing.com Customer Service Contacts
There are of course other ways to contact SummitRacing.com customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and SummitRacing.com will reply our your email.
Conclusion and closing notes
This is SummitRacing.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SummitRacing.com agent. This phone number is SummitRacing.com's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-230-3030 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call SummitRacing.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, SummitRacing.com has 2 phone numbers. It's not always clear what is the best way to talk to SummitRacing.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for SummitRacing.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SummitRacing.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.