Phone Number

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Customer service
Current Wait: 24 mins (19m avg)
Hours: Mon-Fri 8am-5pm EST; best time to call: 10:45am
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Reasons customers like you called recently

Hi. I am currently on hold for over ** minutes with step* customer service - hopefully...
I entered in the correct info. to register ordered stamps., Not Sent or Received
My account is locked now for way to long igave my documents to safety team but still no...
Received my card need to up date info
Employment, I just applied for Perry.*Applied on Indeed..please pass this to Human Reso...
One of your big folding slides was donated to us an animal rescue*education center for...
Step * studio art desk order * ************* order date ******** name Jay Poklen. Desk...
I placed an order (*************) on Dec.*. Shipping label was created on Dec.* . My or...
I bought the pink step* cottage*grill playhouse and it didn't come with any stickers at...
We purchased the Love to entertain kitchen this Christmas and the nozzle “part k” was n...
where is my package. incorrect telephone number on my order
Ordered Fun with Friends Kitchen, however, no sticker decals were in the box.
We recieved the step * downtown delights and we are missing every thing that was suppos...
To The CEO of Step*, **I have bought two of your items for my grandson that has autism...
Does the step * sandbox have a plasticbottom to it? It says bottomless and also have...
See more recent reasons for calling

Help me with my issue

Customer Number 800-347-8372 - by the Numbers

Phone number to dial800-347-8372
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm EST
Best time to dial10:45am
Navigate phone maze to a humanDirect to human
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication90%
Quality of help71%
Customer votes759
Information last updatedTue May 24 2022 09:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-347-8372 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 800-347-8372 is's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Xbox Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Xbox or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
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