Step2.com Phone Number

Call Step2.com customer service faster with GetHuman

800-347-8372
Customer service
  • Calls Step2.com's Customer Service department
  • The average hold time is 19m
  • The current wait is approximately 22m
  • Hours are Mon-Fri 8am-5pm EST
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Step2.com agent: Calling the Step2.com number above should go right to a real human being

Reasons customers like you called recently

We have drained and cleaned our step * water table. There is still water splashing aro...
Hi I absolutely love the splash pump pond iv bought but iv lost the pipe fir the pump a...
My account is locked now for way to long igave my documents to safety team but still no...
Step * studio art desk order * ************* order date ******** name Jay Poklen. Desk...
I placed an order (*************) on Dec.*. Shipping label was created on Dec.* . My or...
I bought the pink step* cottage*grill playhouse and it didn't come with any stickers at...
We purchased the Love to entertain kitchen this Christmas and the nozzle “part k” was n...
where is my package. incorrect telephone number on my order
Ordered Fun with Friends Kitchen, however, no sticker decals were in the box.
We recieved the step * downtown delights and we are missing every thing that was suppos...
To The CEO of Step*, **I have bought two of your items for my grandson that has autism...
Does the step * sandbox have a plasticbottom to it? It says bottomless and also have...
Hello. I am a long time, loyal Step * customer and have always enjoyed your products. T...

Step2.com Customer Phone Number 800-347-8372 - Stats

Phone number to dial800-347-8372
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm EST
Best time to dial9am
Average wait19 minutes
Current wait22 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication94%
Quality of help75%
Customer votes731
Information last updatedSun Dec 03 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Step2.com's Best Toll-Free/800 Customer Phone Number

This is Step2.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Step2.com agent. This phone number is Step2.com's Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-347-8372 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Step2.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Step2.com has 1 phone number. It's not always clear what is the best way to talk to Step2.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Step2.com - by phone or otherwise

While 800-347-8372 is Step2.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Step2.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Step2.com.

What is GetHuman's Relationship to Step2.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Step2.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

For more general information about Step2.com, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Step2.com Customer Service article.
Step2.com Customer Service

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