Stella & Dot Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Stella & Dot?
Q:
Does Stella & Dot offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Stella & Dot below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Stella & Dot phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
What are the hours and when should I call?
Stella & Dot operates the call center for this 800-920-5893 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Stella & Dot call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Stella & Dot phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Stella & Dot staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Stella & Dot is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call Stella & Dot
In summation, the best day to call Stella & Dot is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Stella & Dot staffs the call center well on Thursday.
Why Customers Call Stella & Dot
If you have time to do a bit of reading before you call Stella & Dot, we recommend you read over some of our problem-specific articles.
What is Stella & Dot?
Stella & Dot is a boutique-style jewelry and accessories brand that offers versatile and on-trend pieces for women. It combines the best of both worlds by providing high-quality, affordable jewelry through a unique and personalized direct selling model. With an emphasis on empowering women, Stella & Dot offers opportunities for women to become independent business owners and stylists, working flexibly and earning income while showcasing and selling their products. The brand focuses on creating statement-making yet versatile designs that can easily transition from day to night, enabling women to effortlessly express their personal style. Whether it's delicate necklaces, bold earrings, or stylish handbags, Stella & Dot strives to provide women with fashionable and accessible accessories that enhance their individuality and confidence.
What is the Stella & Dot reward program?
The Stella & Dot reward program is designed to offer exclusive benefits and rewards to loyal customers. By becoming a member, customers can earn points for their purchases, referrals, and by participating in special promotions. These points can be redeemed for various exciting rewards such as discounts, free products, and even exclusive access to events and pre-sales. The program also provides members with personalized offers, early access to new collections, and a birthday surprise. It's a fantastic way for Stella & Dot enthusiasts to enhance their shopping experience, enjoy additional perks, and be part of a vibrant community. Joining the Stella & Dot reward program ensures that customers are recognized and rewarded for their loyalty and support.
Is there a Stella & Dot newsletter or mailing list?
Yes, Stella & Dot offers a newsletter and mailing list for customers. By signing up for the newsletter, subscribers gain access to exclusive updates on new product launches, upcoming promotions, and styling tips. The newsletter also provides insights into the latest fashion trends and access to limited-time offers. Subscribers can stay connected with Stella & Dot's vibrant community and receive personalized recommendations based on their preferences. To join the mailing list, customers simply need to provide their email address on the Stella & Dot website. This ensures that they never miss out on exciting announcements or opportunities to enhance their wardrobe with the latest accessories from Stella & Dot.
Top Stella & Dot customer service problems
Click the link above to get answers to just about any Stella & Dot customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Stella & Dot's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Stella & Dot agent. This phone number is Stella & Dot's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-920-5893 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Stella & Dot first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Stella & Dot has 1 phone number. It's not always clear what is the best way to talk to Stella & Dot representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Stella & Dot. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Stella & Dot. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.