South Jersey Gas Customer Service

Phone Number & Contact Info

South Jersey Gas's Best Phone Number

888-766-9900
Toll-free·Calls Customer Service·Most popular South Jersey Gas number
Q:

How do I talk to a live human at South Jersey Gas?

A:Must choose an option 1-9.
Q:

Does South Jersey Gas offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-8pm, Sat 9am-2pm EST. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 61 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this South Jersey Gas phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-9.
Here is how our research team describes the way the South Jersey Gas phone system greets you: Gas leak or emergency, press 9. South Jersey Energy Service, Plus, and Home Serve, press 1. Self-service options, press 2. Start, stop, or transfer service, or questions about service appointments, press 3. Switch to natural gas, South Jersey Gas Marketplace, press 4. Service turned off for non-payment, make payment arrangements, press 5. Questions about your bill, go paperless, help with your meter, or help with your online service, press 6.

What are the hours and when should I call?

South Jersey Gas operates the call center for this 888-766-9900 phone number Mon-Fri 7am-8pm, Sat 9am-2pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 166 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this South Jersey Gas phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like South Jersey Gas staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call South Jersey Gas is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 166 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call South Jersey Gas

In summation, the best day to call South Jersey Gas is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that South Jersey Gas staffs the call center well on Friday.

More South Jersey Gas Customer Service Contacts

There are of course other ways to contact South Jersey Gas customer service besides the phone. Below we list the best ones, by medium.

South Jersey Gas Customer Help Desk / Web Support

southjerseygas.com - Customer Service
Online customer service support
As a last, sometimes only, resort- South Jersey Gas customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is South Jersey Gas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a South Jersey Gas agent. This phone number is South Jersey Gas's best phone number because 996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-766-9900 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call South Jersey Gas first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, South Jersey Gas has 1 phone number. It's not always clear what is the best way to talk to South Jersey Gas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for South Jersey Gas. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like South Jersey Gas. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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