Solarwinds Phone Number

Calling Solarwinds customer service faster by GetHuman

866-530-8040
Customer service
Current Wait: 18 mins (14m avg)
Hours: 24 hours, 7 days; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTechnical supportTrack orderA different issue
Get to a live person fastest: Press 3 for tech support

Reasons customers like you called recently

I'm trying to setup SFTP connection but it's not working. What am I doing wrong?
4 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-530-8040 - by the Numbers

Phone number to dial
866-530-8040
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
3:45pm
Navigate phone maze to a human
Press 3 for tech support
Average wait
Current wait
18
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
89%
Quality of help
81%
Customer votes
436
Information last updated
Tue Jun 02 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Solarwinds's Best Toll-Free/800 Customer Phone Number

This is Solarwinds's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Solarwinds agent. This phone number is Solarwinds's Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-530-8040 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Solarwinds we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Solarwinds has 1 phone number. It's not always clear what is the best way to talk to Solarwinds representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Solarwinds - by phone or otherwise

While 866-530-8040 is Solarwinds's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Solarwinds customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Solarwinds please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Solarwinds.

What is GetHuman's Relationship to Solarwinds?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Solarwinds. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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