Solarwinds Customer Service

Contact Solarwinds & solve common issues

Use Solarwinds's Phone Number

Solarwinds's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Solarwinds. Below you will also find the phone and non-phone-based contact information we've gathered.

Solarwinds: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Solarwinds.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Solarwinds customer support problems.

Contacting Solarwinds customer support

Below you can compare and contrast the 4 ways to contact Solarwinds by looking at which ones are the fastest and which ones other customers recommend the most for solving Solarwinds customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Solarwinds across the following channels: Phone, Web, Email.

Phone number / contactWaitVotes
866-530-8040
Customer Service
18 mins6
Online Help at solarwinds.com
Customer Service
< 3 hrs72
customerservice@solarwinds.com
Customer Service
< 4 hrs70
technicalsupport@solarwinds.com
Technical Support
< 4 hrs66

Does GetHuman work with Solarwinds?

GetHuman does not work with Solarwinds's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Solarwinds at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Solarwinds's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Solarwinds at a Glance

Solarwinds has no chat option
Solarwinds has 2 customer emails
Solarwinds has 1 help forum
Solarwinds has no twitter handle
Solarwinds has no facebook page
Contact information overview

Answered on this page:

What kind of security features does Solarwinds have?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!