Snohomish County PUD Customer Service

Phone Number & Contact Info

Snohomish County PUD's Best Phone Number

Calls Customer Service·Most popular Snohomish County PUD number

How do I talk to a live human at Snohomish County PUD?

A:After hearing the initial options, press 4. The menu will be repeated twice then you will be connected directly to customer service

Does Snohomish County PUD offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 12 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Snohomish County PUD phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: After hearing the initial options, press 4. The menu will be repeated twice then you will be connected directly to customer service

What are the hours and when should I call?

Snohomish County PUD operates the call center for this 425-783-1000 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Snohomish County PUD phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Snohomish County PUD staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Snohomish County PUD is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Snohomish County PUD

In summation, the best day to call Snohomish County PUD is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Snohomish County PUD staffs the call center well on Friday.

Why Customers Call Snohomish County PUD

If you have time to do a bit of reading before you call Snohomish County PUD, we recommend you read over some of our problem-specific articles.

What is Snohomish County PUD?

Snohomish County PUD is a publicly owned utility company located in Washington state. Established in 1949, it serves as the primary provider of electricity to nearly 350,000 residential and commercial customers in Snohomish County and Camano Island. As a PUD, it operates as a not-for-profit organization, prioritizing affordable and reliable energy services for its customers. Snohomish County PUD generates and distributes electricity through a diverse mix of sources, including hydropower, wind, and solar. Apart from supplying power, it also plays an active role in promoting energy conservation and offering various energy-saving programs to its customers. With a strong commitment to sustainability and community involvement, Snohomish County PUD strives to deliver high-quality electric services while keeping rates affordable.

What are the current electricity rates in Snohomish County?

The current electricity rates in Snohomish County are variable and depend on several factors including the type of customer, usage level, and time of day. Residential customers can expect an average rate of around $0.10 to $0.12 per kilowatt-hour (kWh). However, this can fluctuate depending on external factors such as wholesale energy prices. Business rates vary significantly based on factors like demand, load factor, and usage profile. It is best to consult Snohomish County PUD's official website or contact their customer service for the most accurate and up-to-date information on electricity rates in Snohomish County.

How can I report a streetlight outage?

To report a streetlight outage, you can contact Snohomish County PUD through various communication channels. This includes online forms, phone calls, or emails. By providing specific details such as the location of the streetlight and the type of issue, you can help expedite the repair process. Snohomish County PUD is committed to ensuring efficient and timely responses to all reported outages to maintain the safety and visibility of our community.

Top Snohomish County PUD customer service problems

Click the link above to get answers to just about any Snohomish County PUD customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Snohomish County PUD's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Snohomish County PUD agent. This phone number is Snohomish County PUD's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 425-783-1000 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Snohomish County PUD first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Snohomish County PUD has 1 phone number. It's not always clear what is the best way to talk to Snohomish County PUD representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Snohomish County PUD. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Snohomish County PUD. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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