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Six Flags Customer Service

Phone Number & Contact Info

Six Flags's Best Phone Number

301-249-1500
Calls Corporate Offices·Most popular Six Flags number
Q:

How do I talk to a live human at Six Flags?

A:Just wait on the line
Q:

Does Six Flags offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Six Flags phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line

What are the hours and when should I call?

Six Flags operates the call center for this 301-249-1500 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,040 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Six Flags phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Six Flags staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Six Flags is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 1,040 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Six Flags

In summation, the best day to call Six Flags is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Six Flags number, but it is also the day with the shortest hold times.

Why Customers Call Six Flags

If you have time to do a bit of reading before you call Six Flags, we recommend you read over some of our problem-specific articles.

What are the park hours for Six Flags?

The park hours at Six Flags vary depending on the park and the time of year. Generally, during peak season and weekends, the park typically opens at 10:00 AM and closes around 9:00 PM. However, it's best to check the official website or contact the specific park you plan to visit for the most accurate and up-to-date information regarding operating hours. Please note that operating hours can change due to special events, weather conditions, or park maintenance. Additionally, during off-peak seasons or weekdays, the park may have reduced hours, opening later in the morning and closing earlier in the evening. Be sure to plan your visit accordingly and take advantage of the online tools provided to confirm operating hours and make the most of your Six Flags experience.

Are pets allowed inside Six Flags?

No, pets are not allowed inside Six Flags theme parks. With the exception of service animals, the park does not permit any other pets or animals on its premises. Six Flags prioritizes the safety and comfort of all its guests, and the presence of animals can potentially disrupt the experience or cause inconvenience. However, service animals, which are specifically trained to assist individuals with disabilities, are more than welcome to accompany their owners. It's important to note that service animals must be harnessed, leashed, or tethered and remain under the control of their owners at all times. Park regulations ensure a safe and enjoyable environment for all visitors.

Does Six Flags offer discounts for groups or schools?

Yes, Six Flags offers discounts for groups and schools. We understand the importance of providing a fun and educational experience for students and organizations. Our group rates provide significant savings on admission tickets and various packages can be customized to meet specific needs and budgets. Whether you are planning a field trip, end-of-year celebration, or simply a fun day out with friends, our discounted group rates ensure everyone can enjoy thrilling rides and attractions at a fraction of the regular price. In addition to savings on admission, we also offer discounted meal options and exclusive perks for larger groups. Contact our dedicated group sales team to learn more about our group discounts and make unforgettable memories at Six Flags.

Top Six Flags customer service problems

Click the link above to get answers to just about any Six Flags customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Six Flags Customer Service Contacts

There are of course other ways to contact Six Flags customer service besides the phone. Below we list the best ones, by medium.

Six Flags Customer Help Desk / Web Support

sixflags.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Six Flags customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Six Flags's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Six Flags agent. This phone number is Six Flags's best phone number because 6,240 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 301-249-1500 include Complaint, Cancel or change passes, Ticket issue, Park issue, Account issue and other customer service issues. Rather than trying to call Six Flags first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Six Flags has 1 phone number. It's not always clear what is the best way to talk to Six Flags representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Six Flags. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Six Flags. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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