Six Flags Customer Service

Ways to contact Six Flags and solve common issues

Use Six Flags's Phone Number

Six Flags's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Six Flags

Contacting Six Flags customer support

Below you can compare and contrast the 2 ways to contact Six Flags by looking at which ones are the fastest and which ones other customers recommend the most for solving Six Flags customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Six Flags across the following channels: Phone, Web.

Phone number / contactWaitVotes
Corporate Offices
21 mins288
Online Help at
Customer Service
< 2 hrs330

Six Flags: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Six Flags.
Are outside food and drinks allowed in the park?
No, outside food and drinks are not allowed inside the park. Six Flags has a strict policy that prohibits guests from bringing their own food and beverages into the park. However, there are numerous dining options available throughout the park that cater to a variety of tastes and dietary requirements. From quick-service restaurants to snack stands, guests can choose from a range of foods including burgers, pizza, salads, ice cream, and more. Additionally, Six Flags' concession stands offer a wide selection of drinks, including soda, water, and various beverages. Guests with special dietary needs or allergies may be permitted to bring medically necessary food items, but they must be properly stored and presented to park security for inspection.
Are pets allowed inside Six Flags?
No, pets are not allowed inside Six Flags theme parks. With the exception of service animals, the park does not permit any other pets or animals on its premises. Six Flags prioritizes the safety and comfort of all its guests, and the presence of animals can potentially disrupt the experience or cause inconvenience. However, service animals, which are specifically trained to assist individuals with disabilities, are more than welcome to accompany their owners. It's important to note that service animals must be harnessed, leashed, or tethered and remain under the control of their owners at all times. Park regulations ensure a safe and enjoyable environment for all visitors.
Is smoking allowed in the park?
No, smoking is not allowed in the park. At Six Flags, we strive to provide a safe and enjoyable experience for all of our guests. To ensure a healthy and clean environment, we have designated designated smoking areas outside the park for guests who wish to smoke. These designated areas are clearly marked and easily accessible. We kindly ask that you refrain from smoking in any other areas of the park, including ride queues, restaurants, and walkways. Your cooperation is greatly appreciated as it helps us maintain a family-friendly atmosphere. Thank you for your understanding and for helping us provide a positive experience for everyone at Six Flags.
Are there locker facilities available in the park?
Yes, Six Flags provides locker facilities for guests in the park. Locker rentals are available for a small fee, allowing visitors to securely store their belongings while enjoying the attractions. These lockers come in various sizes to accommodate different needs. They are conveniently located throughout the park, ensuring easy access for guests. Whether you need to store personal items, extra clothes, or larger items such as bags or strollers, the locker facilities offer a safe and convenient solution. To save time and guarantee availability, consider booking lockers online in advance. Enjoy a worry-free day at Six Flags, knowing your belongings are secure and easily accessible whenever you need them.
Are there any age restrictions for entering the park without an adult?
Yes, there are age restrictions for entering Six Flags parks without an adult. The minimum age requirement varies depending on the specific park location. Generally, children under the age of 13 must be accompanied by someone aged 14 years or older to enter the park. However, certain parks may have different age restrictions, so it is important to consult the specific park's guidelines. For guests aged 14 and above, no adult supervision is required. It is always advised to check the park's website or contact their guest services for accurate and up-to-date information regarding age restrictions and any other inquiries before planning your visit.
Does Six Flags offer discounts for groups or schools?
Yes, Six Flags offers discounts for groups and schools. We understand the importance of providing a fun and educational experience for students and organizations. Our group rates provide significant savings on admission tickets and various packages can be customized to meet specific needs and budgets. Whether you are planning a field trip, end-of-year celebration, or simply a fun day out with friends, our discounted group rates ensure everyone can enjoy thrilling rides and attractions at a fraction of the regular price. In addition to savings on admission, we also offer discounted meal options and exclusive perks for larger groups. Contact our dedicated group sales team to learn more about our group discounts and make unforgettable memories at Six Flags.
What are the height restrictions for the rides?
At Six Flags, we prioritize the safety of our guests, which is why height restrictions are in place for our rides. These restrictions vary depending on the type and intensity of each attraction. For our most thrilling roller coasters and high-speed rides, individuals must usually meet a minimum height requirement of 54 inches or taller. Certain attractions may have higher restrictions, such as 60 or 72 inches for extreme rides. Kindly note that height requirements may also involve additional factors such as age and physical condition. Our website provides detailed information about each ride's specific restrictions, ensuring visitors can plan their day accordingly and make the most of their thrilling Six Flags experience. Please refer to our official website or contact guest services for any further clarification.
There's more!
Click below to show 6 more questions, answers, and complete guides to common Six Flags customer support problem.

Recent reasons customers contacted Six Flags:

Do you rent scooters for the disabled
Kiero cancelar la membres*a no tengo trabajo para pagar el mes
Tengo * membres*as en una sola tarjeta pero solo * son m*as las dem*s las Queiro elimin...
I need to talk to someone about my season pass.
Let me see if I can transfer you to someone in our National Support Center.**You are be...
I have a Gold plus membership when and what dates can I bring a friend for free?
Can you buy a ticket for the Christmas light show at the park? Or is it only online
I need to change my payment information and can't do it if you want to payment from me...
I have a idea on how the company can make some money.There is a abandoned Mall on India...
Oct **th we had * food vouchers for our sons at the park. None of them worked. The tota...
Hi how are you I brought the tickets online for six flag and come I arrived there was c...
Guest Relations ******@***.com**To:******@***.com**Fri, Oct * at *:** AM**Hello Darrin...
My niece drove about two hours to six flags paid $** for parking plus their tickets. Wh...
Got pass last year. Covid closed park. Can I change for **** pass. I have * of them
I bought season passes this year for my family. We have tried to make several attempts...
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Does GetHuman work with Six Flags?

GetHuman does not work with Six Flags's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Six Flags at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Six Flags's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Six Flags at a Glance

Six Flags has no chat option
Six Flags has no customer email
Six Flags has 1 help forum
Six Flags has no twitter handle
Six Flags has no facebook page
Contact information overview

Answered on this page:

Can I bring my own stroller or wheelchair?
How Do I Find My Tickets for Six Flags?
How Do I Cancel My Six Flag Membership and Get a Refund?
Do I need to print my tickets or can I show them on my phone?
What are the park hours for Six Flags?
Solutions to common issues

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