Singer Sewing Co. Customer Service

Phone Number & Contact Info

Singer Sewing Co.'s Best Phone Number

800-474-6437
Toll-free·Calls Customer Service·Most popular Singer Sewing Co. number
Q:

How do I talk to a live human at Singer Sewing Co.?

A:Calling this Singer Sewing Co. number should go right to a real human being
Q:

Does Singer Sewing Co. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-4pm CST. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Singer Sewing Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Singer Sewing Co. number should go right to a real human being
Below are some clips we've found from Singer Sewing Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Singer Consumer Services. This call may be monitored or recorded for quality and training purposes. If your call is in regards to placing an order with singer com or an existing order thank you for your call.
If you're calling about the age of the machine, where it was manufactured, or the value of your machine, please press one.
If you're calling about obtaining a user manual, please press two."
Excerpt from a call with Singer Sewing Co.
Wednesday, February 7, 2024 3:03 PM
In fact, much of this information on this page is superfluous because this Singer Sewing Co. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Singer Sewing Co. operates the call center for this 800-474-6437 phone number Mon-Fri 8am-4pm CT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Singer Sewing Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Singer Sewing Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Singer Sewing Co. is Monday. The most busy day to call is Wednesday, which averages 89% more phone calls by comparison. Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Wed
Busiest
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Singer Sewing Co.

In summation, the best day to call Singer Sewing Co. is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Singer Sewing Co. staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Singer Sewing Co.

If you have time to do a bit of reading before you call Singer Sewing Co., we recommend you read over some of our problem-specific articles.

What is the warranty on Singer sewing machines?

The warranty on Singer sewing machines varies depending on the model and purchase location. Generally, Singer provides a limited warranty for one year from the original purchase date. However, certain mechanical components may have a more extended coverage, ranging from 25 years to a lifetime. It is important to check the specific warranty details for each machine, as some models may have additional terms and conditions. To avail the warranty service, customers should retain the original proof of purchase and register their machine on the Singer website. It is recommended to read the warranty information provided with the purchased sewing machine or contact Singer customer service for precise warranty coverage and any additional inquiries.

Does Singer offer sewing classes or tutorials?

Yes, Singer offers various sewing classes and tutorials to help individuals of all skill levels enhance their sewing abilities. Whether you are a beginner or an advanced sewer, Singer has a wide range of classes and tutorials to cater to your needs. These classes and tutorials cover a variety of topics including basic machine usage, garment construction, quilting, embroidery, and more. Singer's experienced instructors provide step-by-step guidance and tips to improve your sewing techniques. Additionally, Singer's website offers free video tutorials and helpful articles for quick references. Join Singer's sewing classes or utilize their tutorials to expand your sewing skills and create beautiful projects with confidence.

Can Singer sewing machines be used for quilting?

Yes, Singer sewing machines are versatile and suitable for quilting projects. Singer offers a range of sewing machines with features specifically designed for quilting purposes. These machines typically have larger workspaces and extended throat spaces to accommodate the bulk of quilts. They also have adjustable presser foot pressure and a variety of stitch options suitable for quilting techniques such as piecing, appliqué, and free-motion quilting. Additionally, many Singer machines come with quilting accessories like walking feet, quilting guides, and quilting needles to ensure smooth and precise quilting. Whether a beginner or an experienced quilter, Singer sewing machines provide the necessary tools and features to embark on quilting projects with ease and efficiency.

Top Singer Sewing Co. customer service problems

Click the link above to get answers to just about any Singer Sewing Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Singer Sewing Co. Customer Service Contacts

There are of course other ways to contact Singer Sewing Co. customer service besides the phone. Below we list the best ones, by medium.

Singer Sewing Co. Customer Email Addresses

talktous@singerco.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Singer Sewing Co. will reply our your email.

Singer Sewing Co. Customer Help Desk / Web Support

singerco.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Singer Sewing Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Singer Sewing Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Singer Sewing Co. agent. This phone number is Singer Sewing Co.'s best phone number because 2,322 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-474-6437 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Singer Sewing Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Singer Sewing Co. has 1 phone number. It's not always clear what is the best way to talk to Singer Sewing Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Singer Sewing Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Singer Sewing Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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