Shoes.com Phone Number

Call Shoes.com customer service faster with GetHuman

888-233-6743
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 1:15pm
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Reasons customers like you called recently

Was never allowed to submit my return on the website
Having a hard time returning or even exchanging a pair of shoes
shoes.com*Returned shoes following procedure but never received my refund.
I need to talk tor customer service to get this issue resolved. I have been trying to f...
I ordered a bra set of * and found the sizing off and they are too small. I would like...
Hello, ** **Please give me a tax refund for the following orders...
I returned an item two months ago and haven’t received my refund yet
I chose the wrong size
I sent a pair of shoes back and never got a refund. And have left several emails and t...
I’m trying to make a order for * pairs of shoes. I’m using Frosty for my **% off. The t...
My order shows as delivered, but I have not received it. The order number is SH********.
Placed an order last Monday with express shipping no confirmation of order but money wa...
I just became a member of your store and as a welcome gift, the **% isn’t working cou...
How can I send * brand new pairs of shoes back that I have had over a year !
See more recent reasons for calling

Help me with my issue

Customer Number 888-233-6743 - by the Numbers

Phone number to dial888-233-6743
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:15pm
Navigate phone maze to a humanPress 5 then enter phone number
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication74%
Quality of help82%
Customer votes690
Information last updatedTue Dec 06 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Shoes.com's Best Toll-Free/800 Customer Phone Number

This is Shoes.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Shoes.com agent. This phone number is Shoes.com's Best Phone Number because 2,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-233-6743 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Shoes.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Shoes.com has 1 phone number. It's not always clear what is the best way to talk to Shoes.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Shoes.com - by phone or otherwise

While 888-233-6743 is Shoes.com's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Shoes.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Shoes.com.

What is GetHuman's Relationship to Shoes.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Shoes.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Shoes.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Shoes.com contacts
Shoes.com Phone NumberBEST
Shoes.com Help Desk
General customer information

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