Shoes.com Phone Number

Calling Shoes.com customer service faster by GetHuman

888-233-6743
Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Press 5 then enter phone number

Reasons customers like you called recently

The shoe size was wrong so I want a refund for my order. *Order number *********
5 months ago
Hi this is my order ********-****** I like to know what's the latest update on my case...
5 months ago
The website shoes.com is not opening. I keep receiving promotions on my email but can h...
5 months ago
how long does it take to ship an order?
5 months ago
Order ************Want to exchange for different size
6 months ago
I ordered work boots on Sunday November **th, I’m trying to figure out when they’ll be...
6 months ago
My most recent Order ********* I ordered a size * and received a size **. I need a retu...
6 months ago
I recently ordered three pairs of shoes from your company and have received them all. A...
a year ago
I am a male and wish to exchange a pair of oofo sandals,size **, that I purchased from...
2 years ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-233-6743 - by the Numbers

Phone number to dial
888-233-6743
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9am
Navigate phone maze to a human
Press 5 then enter phone number
Average wait
Current wait
5
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
78%
Quality of help
86%
Customer votes
720
Information last updated
Fri May 29 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Shoes.com's Best Toll-Free/800 Customer Phone Number

This is Shoes.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Shoes.com agent. This phone number is Shoes.com's Best Phone Number because 2,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-233-6743 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Shoes.com we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Shoes.com has 1 phone number. It's not always clear what is the best way to talk to Shoes.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Shoes.com - by phone or otherwise

While 888-233-6743 is Shoes.com's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Shoes.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Shoes.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Shoes.com.

What is GetHuman's Relationship to Shoes.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Shoes.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Shoes.com Contact Info

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