Shoes.com Phone Number

Call Shoes.com customer service faster with GetHuman

888-233-6743
Customer service
Current Wait: 4 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Get to a live person fastest: Press 5 then enter phone number

Reasons customers like you called recently

I have emailed a request twice for a return label. I bought shoes that do not fit.. H...
I purchased sneakers and ended up with a bad infection at the podiatrist!! I have all t...
I have been emailing for over a month with no reply. I need to return a pair of shoes...
Want a refund on Uggs Taz order number SH********. They are not comfortable. I revived...
I want to know if a thumbnail and a half thumbnail is too much space for the toe box of...
My issue was not resolved. The worst customer service! I will never shop on your site a...
Can you use the IDMe code on Ugg’ boots?
I am not paying anyone to help me You need to answer my question
Can you use the IDMe code when ordering Ugg’s? If not why not?
Just need an emailed label to return shoes for a different size*Order * SH******** *Sar...
Cannot initiate a return…. Have been trying for weeks….please call me at *** ***-****
Every time I fill everything out it says you must fill out everything above and I did b...
I recently purchased shoes for my boyfriend's birthday they're MA they're marelle jungl...
I ordered work boots that my husband desperately needed last week on Friday. I paid...
Shoes defective and I am very upset emailed you *x ready to call my bank and dispute th...
See more recent reasons for calling

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Customer Number 888-233-6743 - by the Numbers

Phone number to dial888-233-6743
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 5 then enter phone number
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication76%
Quality of help84%
Customer votes693
Information last updatedSun Nov 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Shoes.com's Best Toll-Free/800 Customer Phone Number

This is Shoes.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Shoes.com agent. This phone number is Shoes.com's Best Phone Number because 2,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-233-6743 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Shoes.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Shoes.com has 1 phone number. It's not always clear what is the best way to talk to Shoes.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Shoes.com - by phone or otherwise

While 888-233-6743 is Shoes.com's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Shoes.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Shoes.com.

What is GetHuman's Relationship to Shoes.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Shoes.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Shoes.com Contact Info

All Shoes.com contacts
Shoes.com Phone NumberBEST
Shoes.com Help Desk
General customer information

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