Shoes.com Customer Service

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Recently Reported Customer Problems

I never received my shoes because shoes.com never shipped them! My order is...
you charged me a restocking of aprox * pluss dollars, the shoes i returned were marked...
I sent a pair of shoes back and never got a refund. And have left several emails and t...
I’m trying to make a order for * pairs of shoes. I’m using Frosty for my **% off. The t...
My order shows as delivered, but I have not received it. The order number is SH********.
Placed an order last Monday with express shipping no confirmation of order but money wa...
I just became a member of your store and as a welcome gift, the **% isn’t working cou...
How can I send * brand new pairs of shoes back that I have had over a year !
Need to talk with manager
I need to return a pair of shoes
I ordered work boots that my husband desperately needed last week on Friday. I paid...
I would love to speak to a live person concerning my matter thankyou
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Shoes.com Customer Reviews

About Shoes.com

You are looking up Shoes.com customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Shoes.com also goes by or is associated with the names Shoebuy.com Inc, shoes.com. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. Shoes.com is associated with terms like private, internet, technology, e-commerce, b2c, consumer staples by their customers and industry analysts. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. They employ 218 people according to customers in the know.

What is the affiliation between Shoes.com and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Shoes.com or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

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