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Can I return an item purchased with a gift card?

Asked 2 years ago
Yes, items purchased with a gift card can typically be returned to Shoes.com, but the process may vary based on certain conditions. Generally, if a purchase is made using a gift card, a refund will be provided in the form of store credit, which is often issued back onto a gift card. It is important to note that return policies, including the time frame for returns and any specific conditions, should be reviewed to ensure compliance. Shoes.com usually outlines their return policy on their website, which can provide detailed guidance on how to proceed with a return, including any necessary steps and timelines. If you want to get the most accurate information regarding your specific situation, looking on the current web page for the return policy would be advisable.
Answered Aug 13th 2025

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