Can I return an item purchased with a gift card?

Yes, you can return an item purchased with a gift card. At Shoes.com, we understand that sometimes purchases may not meet your expectations. If you have made a purchase using a gift card and wish to return the item, our return policy applies to all purchases, regardless of the payment method. Simply ensure that the item is in its original condition with all tags and packaging intact, and initiate the return process within our specified time frame. Upon receipt of the returned item, we will issue a refund to the original payment method, which includes the amount paid through the gift card. Please note that if the full value of the gift card was not used, we will refund the remaining balance via a new gift card.