ShoeBuy.com Customer Service

Phone Number & Contact Info

ShoeBuy.com's Best Phone Number

888-200-8414
Toll-free·Calls Customer Service·Most popular ShoeBuy.com number
Q:

How do I talk to a live human at ShoeBuy.com?

A:Press 4
Q:

Does ShoeBuy.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-12am, Sat-Sun 7am-12am EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 22 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this ShoeBuy.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4

What are the hours and when should I call?

ShoeBuy.com operates the call center for this 888-200-8414 phone number Mon-Fri 8am-12am, Sat-Sun 7am-12am ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ShoeBuy.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ShoeBuy.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ShoeBuy.com is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call ShoeBuy.com

In summation, the best day to call ShoeBuy.com is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this ShoeBuy.com number, but it is also the day with the shortest hold times.

More ShoeBuy.com Customer Service Contacts

There are of course other ways to contact ShoeBuy.com customer service besides the phone. Below we list the best ones, by medium.

ShoeBuy.com Customer Email Addresses

service@shoebuy.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and ShoeBuy.com will reply our your email.

Conclusion and closing notes

This is ShoeBuy.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ShoeBuy.com agent. This phone number is ShoeBuy.com's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-200-8414 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call ShoeBuy.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, ShoeBuy.com has 1 phone number. It's not always clear what is the best way to talk to ShoeBuy.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ShoeBuy.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ShoeBuy.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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