Semco Energy Customer Service

Phone Number & Contact Info

Semco Energy's Best Phone Number

800-624-2019
Toll-free·Calls Customer Service·Most popular Semco Energy number
Q:

How do I talk to a live human at Semco Energy?

A:Press option 6, then 2 and if you don't have your account number when asked, hit #
Q:

Does Semco Energy offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Semco Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press option 6, then 2 and if you don't have your account number when asked, hit #
Below are some clips we've found from Semco Energy's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Semco Energy, the natural choice. For emergencies, press eight. For billing and payments, press one. To start, stop, or relight service, press would you like"
Excerpt from a call with Semco Energy
Thursday, May 16, 2024 4:34 PM

The first phone menu

"Thank you for calling Semco Energy, the natural choice.
For emergencies, press eight.
For billing and payments, press one."
Excerpt from a call with Semco Energy
Thursday, May 16, 2024 4:34 PM

What are the hours and when should I call?

Semco Energy operates the call center for this 800-624-2019 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Semco Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Semco Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Semco Energy is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Semco Energy

In summation, the best day to call Semco Energy is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Semco Energy staffs the call center well on Friday.

Conclusion and closing notes

This is Semco Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Semco Energy agent. This phone number is Semco Energy's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-624-2019 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Semco Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Semco Energy has 1 phone number. It's not always clear what is the best way to talk to Semco Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Semco Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Semco Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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