Sears.com Customer Service Phone Number

800-697-3277
Hold time now: 2 mins (avg 2)
Best time to call: 9am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 6.
Sears.com's #1 Phone Number

Sears.com Customer Service Phone Number 800-697-3277 - Info & Statistics

Phone number to dial800-697-3277
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 6.
Average wait2
Current wait2
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or web or twitter
Quality of communication81%
Quality of help87%
Customer votes425
Best phone number800-549-4505
Information last updatedMon Dec 10 2018 08:00:00 GMT+0000 (UTC)

Sears.com's 800-697-3277 Customer Service Number

This Sears.com phone number is ranked #3 out of 3 because 5,634 Sears.com customers tried our tools and information and gave us feedback after they called. The reason customers call 800-697-3277 is to reach the Sears.com Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, Sears.com has call center locations in null and you can call during their open hours 24 hours, 7 days. Sears.com has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-697-3277 and ways to call or contact Sears.com with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sears.com

Calling Sears.com at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-697-3277. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Sears.com Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Sears.com Once on the phone with Sears.com's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Sears.com's phone numbers against each other.

Contacting Sears.com in General

While 800-697-3277 is Sears.com's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-549-4505 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sears.com help by calling them, is that other customers give their customer support at this number a 81% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Sears.com.

Sears.com Contact Info

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