Press 1-3, then wait on the line until transferred to a representative. · To make a payment, press 1. New or existing service, press 2. For all other departments, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Rumpke phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Rumpke's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Rumske Waste and Recycling.
This call may be monitored or recorded for quality assurance.
Please listen carefully as our menu options have changed.
If you know your party's extension, you may dial it at any time.
To make a payment, please press one. For new or existing service, press two.
For all other Rumske departments, press three.
Thank you."
Excerpt from a call with Rumpke
Friday, January 5, 2024 3:59 PM
The first phone menu
"Thank you for calling Rumsky Waste and Recycling.
This call may be monitored or recorded for quality assurance.
Please listen carefully as our menu options have changed.
If you know your party's extension, you may dial it at any time.
Thank you.
To make a payment, please press one.
For new or existing service, press two.
For all other Rumske departments, press three."
Excerpt from a call with Rumpke
Wednesday, April 3, 2024 11:14 PM
After you press 3
"Thank you.
For the Rumke employee directory, please press one.
To speak with a customer service representative, please press two."
Excerpt from a call with Rumpke
Friday, January 5, 2024 3:59 PM
What are the hours and when should I call?
Rumpke operates the call center for this 800-828-8171 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rumpke phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rumpke staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rumpke is Saturday.The most busy day to call is Wednesday, which averages 1300% more phone calls by comparison.Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Rumpke is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Rumpke staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why call this Rumpke number?
Below is a sample of recent calls to Rumpke, and their purpose. Are any of these similar to the reason you are trying to call?
Payment verification: "I wanted to make sure that the payment went through after shutting off my debit card due to a scam."
- From a call lasting 4m 30s , Jan 5, 2024 3:59 PM
More Ways to Contact Rumpke Customer Service
There are of course other ways to contact Rumpke customer service besides the phone. Below we list the best ones, by medium.
Use the link to connect with customer service through Twitter
Rumpke, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Rumpke customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Rumpke's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rumpke agent. This phone number is Rumpke's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-828-8171 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Rumpke first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Rumpke has 2 phone numbers. It's not always clear what is the best way to talk to Rumpke representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Rumpke. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rumpke. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.