Rumpke Customer Service

Phone Number & Contact Info

Rumpke's Best Phone Number

Toll-free·Calls Customer Service·Most popular Rumpke number

How do I talk to a live human at Rumpke?

A:Direct to a human

Does Rumpke offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

Rumpke Customer Phone Numbers

Corporate Offices

24 hours, 7 days · Press 1-3, then wait on the line until transferred to a representative. · To make a payment, press 1. New or existing service, press 2. For all other departments, press 3.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Rumpke phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Below are some clips we've found from Rumpke's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Rumske Waste and Recycling. This call may be monitored or recorded for quality assurance. Please listen carefully as our menu options have changed. If you know your party's extension, you may dial it at any time. To make a payment, please press one. For new or existing service, press two. For all other Rumske departments, press three. Thank you."
Excerpt from a call with Rumpke
Friday, January 5, 2024 3:59 PM

The first phone menu

"Thank you for calling Rumsky Waste and Recycling. This call may be monitored or recorded for quality assurance. Please listen carefully as our menu options have changed. If you know your party's extension, you may dial it at any time. Thank you.
To make a payment, please press one.
For new or existing service, press two.
For all other Rumske departments, press three."
Excerpt from a call with Rumpke
Wednesday, April 3, 2024 11:14 PM

After you press 3

"Thank you.
For the Rumke employee directory, please press one.
To speak with a customer service representative, please press two."
Excerpt from a call with Rumpke
Friday, January 5, 2024 3:59 PM

What are the hours and when should I call?

Rumpke operates the call center for this 800-828-8171 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rumpke phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rumpke staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Rumpke is Saturday. The most busy day to call is Wednesday, which averages 600% more phone calls by comparison. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Rumpke

In summation, the best day to call Rumpke is Thursday.

Why Customers Call Rumpke

If you have time to do a bit of reading before you call Rumpke, we recommend you read over some of our problem-specific articles.

What is Rumpke's pricing structure?

Rumpke's pricing structure varies depending on the specific services and location. They offer a range of waste management solutions tailored to meet individual needs. The costs are determined by factors such as the type and size of containers, frequency of service, and the nature of waste being disposed. Rumpke provides competitive and transparent pricing, ensuring affordability and value for customers. To obtain accurate pricing details, it is recommended to contact Rumpke directly or request a quote through their website. Their customer service representatives are trained to assist in determining the most suitable and cost-effective waste management solution for residential, commercial, and industrial needs.

What services does Rumpke offer?

Rumpke offers a comprehensive range of waste management services to meet diverse needs. We specialize in residential, commercial, and industrial waste removal, guaranteeing efficient and reliable collection and disposal. Our residential services include curbside trash and recycling collection, as well as yard waste and bulk item pickup. For businesses, we offer tailored waste solutions, including dumpsters, compactors, and recycling programs, ensuring compliance with environmental regulations. Industrial clients can rely on us for hazardous waste disposal, landfill management, and consulting services. Moreover, we provide portable restroom rentals for events and construction sites. Rumpke is committed to sustainability and operates advanced recycling facilities to maximize resource recovery. Trust us as your one-stop waste management solution, offering environmentally friendly and customer-focused services.

What areas does Rumpke serve?

Rumpke serves a wide range of areas across multiple states. With over 100 years of experience, Rumpke is a reliable waste management company available in Ohio, Kentucky, Indiana, and West Virginia. Its extensive service coverage includes cities and suburbs within these states, allowing residents and businesses alike to benefit from their waste removal services. Rumpke's expansive network ensures efficient and timely collection, disposal, and recycling of trash, recycling, and other waste materials, catering to both commercial and residential needs. Proactively embracing sustainability, Rumpke employs innovative technologies to minimize environmental impact while serving communities. Whether you reside in urban centers or rural areas within these states, Rumpke offers dependable waste management solutions to maintain cleanliness and safeguard the environment.

Top Rumpke customer service problems

Click the link above to get answers to just about any Rumpke customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Rumpke, and their purpose. Are any of these similar to the reason you are trying to call?
Payment verification: "I wanted to make sure that the payment went through after shutting off my debit card due to a scam."
- From a call lasting 4m 30s , Jan 5, 2024 3:59 PM

More Rumpke Customer Service Contacts

There are of course other ways to contact Rumpke customer service besides the phone. Below we list the best ones, by medium.

Rumpke Customer Service on X (formerly Twitter)

@RumpkeNews - Customer Service
Use the link to connect with customer service through Twitter
Rumpke, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Rumpke Customer Help Desk / Web Support

rumpke.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Rumpke customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Rumpke's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rumpke agent. This phone number is Rumpke's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-828-8171 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Rumpke first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Rumpke has 2 phone numbers. It's not always clear what is the best way to talk to Rumpke representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Rumpke. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rumpke. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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