Does Republic Bank and Trust Company offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 9am-5pm EST.The least busy day is Saturday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Republic Bank and Trust Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Republic Bank and Trust Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait on the line
Below are some clips we've found from Republic Bank and Trust Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Republic
Bank and Trust with branches located in Kentucky, Indiana, Ohio, Tennessee, and Florida.
If you would like to speak to a client support specialist or report suspicious activity on your account, press zero.
To better assist you, please choose from one of the following options.
To report suspicious activity, press one."
Excerpt from a call with Republic Bank and Trust Company
Tuesday, January 30, 2024 6:30 PM
They may ask you to enter information with the dial pad
"Thank you for calling Republic Bank's tax refund solution.
In order to find the status of the tax return you're interested in, I'll need a couple of pieces of information for the first person listed on the return.
Please enter the Social Security number of the primary tax payer."
Excerpt from a call with Republic Bank and Trust Company
Thursday, March 14, 2024 10:52 PM
The first phone menu
"Thank you for calling Republic Bank and Trust with branches located in Kentucky, Indiana, Ohio, Tennessee, and Florida.
If you would like to speak to a client support specialist or report
Please listen carefully to the following options.
If you know the name of the party that you are trying to reach and would like to use our associate directory, press five.
For third party bank or institution funds verification or inquiries, press six.
For IRS tax refund assistance, press seven.
For the address of the closest Republic Bank banking center or ATM, press eight.
For all other inquiries, press zero.
To repeat a menu at any time, press star.
To return to the previous menu, press pound.
suspicious activity on your account, press zero.
For assistance related to your checking, savings, or any other account, press one.
For assistance with your Republic Bank debit or credit card, press two."
Excerpt from a call with Republic Bank and Trust Company
Wednesday, January 3, 2024 7:08 PM
What are the hours and when should I call?
Republic Bank and Trust Company operates the call center for this 888-540-5363 phone number Mon-Fri 8am-8pm, Sat 9am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 158 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Republic Bank and Trust Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Republic Bank and Trust Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Republic Bank and Trust Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Republic Bank and Trust Company is Saturday.The most busy day to call is Tuesday, which averages 486% more phone calls by comparison.Again, this is based on a sample of 158 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Republic Bank and Trust Company
In summation, the best day to call Republic Bank and Trust Company is Monday.
Why Customers Call Republic Bank and Trust Company
If you have time to do a bit of reading before you call Republic Bank and Trust Company, we recommend you read over some of our problem-specific articles.
Republic Bank and Trust Company offers a variety of accounts with different fee structures to cater to individual needs. The specific fees associated with each account may vary. However, some common fees that may apply include monthly maintenance fees, overdraft fees, ATM fees for using non-network ATMs, wire transfer fees, and returned deposit item fees. Additionally, there may be fees for services such as stop payment requests, paper statements, and account research. To find the most up-to-date and detailed information on the fees associated with Republic Bank and Trust Company accounts, it is recommended to refer to the account disclosures or contact a customer service representative who can provide personalized guidance based on your specific account type and usage.
Republic Bank and Trust Company's routing number is a unique nine-digit identification number used for transferring funds electronically between financial institutions in the United States. This routing number is 091017947. It is necessary for various transactions such as direct deposits, wire transfers, and automatic bill payments. Knowing the correct routing number is crucial to ensure smooth and accurate transactions. Republic Bank and Trust Company's routing number can be found on the bottom left corner of checks issued by the bank, as well as on the bank's website. Customers can also contact their local branch or customer service for this information.
Republic Bank and Trust Company offers a wide range of services to meet the financial needs of individuals, businesses, and communities. Our services include personal banking options such as checking and savings accounts, debit and credit cards, mortgages, personal loans, and lines of credit. For businesses, we provide business banking solutions such as business checking and savings accounts, merchant services, business loans and lines of credit, treasury management, and payroll services. Additionally, we offer online and mobile banking services for convenient and secure access to accounts anytime, anywhere. Republic Bank and Trust Company strives to deliver exceptional customer service, innovative solutions, and competitive rates to help our customers achieve their financial goals.
Click the link above to get answers to just about any Republic Bank and Trust Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Republic Bank and Trust Company, and their purpose. Are any of these similar to the reason you are trying to call?
Questions about tax refund: "I did a rapid refund through Jackson Hewitt and want to talk to somebody about it."
- From a call lasting 2m 12s , Apr 10, 2024 5:20 PM
- From a call lasting 13m 53s , Mar 27, 2024 2:38 PM
On hold: "Still here. I'm still here."
- From a call lasting 8m 43s , Mar 27, 2024 2:28 PM
Income tax refund inquiry: "My income tax was supposed to come to Yoss Bank on thirteenth of February but I never received it."
- From a call lasting 4m 31s , Mar 27, 2024 2:23 PM
Clarifying loan amount discrepancy: "I was given a card with four hundred and fifty dollars but now they're saying I owe eight hundred dollars."
- From a call lasting 4m 10s , Mar 26, 2024 2:55 PM
Confusion on bank connection: "Am I calling the right bank or is this Netspend?"
- From a call lasting 2m 55s , Feb 10, 2024 9:38 PM
Tax return inquiry: "I filed my daughter's tax return through Tax Act and Republic Bank issues the checks."
- From a call lasting 4m 21s , Feb 7, 2024 4:09 PM
Issue with Jackson Hewitt card: "I need help with my Jackson Hewitt card, please assist."
- From a call lasting 1m 44s , Jan 30, 2024 6:30 PM
Loan status inquiry: "Did I get approved for the loan on my Netspend card?"
- From a call lasting 4m 51s , Jan 26, 2024 4:42 PM
Issues with Netspend card: "I bought a Netspend card yesterday, it keeps declining my transactions, and I can't seem to talk to a real person about it."
- From a call lasting 4m 28s , Jan 3, 2024 6:58 PM
Information about why customers call Republic Bank and Trust Company is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Republic Bank and Trust Company will reply our your email.
Conclusion and closing notes
This is Republic Bank and Trust Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Republic Bank and Trust Company agent. This phone number is Republic Bank and Trust Company's best phone number because 8,832 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-540-5363 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Republic Bank and Trust Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Republic Bank and Trust Company has 1 phone number. It's not always clear what is the best way to talk to Republic Bank and Trust Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Republic Bank and Trust Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Republic Bank and Trust Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.