Rent The Runway Phone Number

Call Rent The Runway customer service faster with GetHuman

800-509-0842
Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 9am-8pm, Sat 10am-4pm, Sun noon-9pm EST; best time to call: 2:15pm
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Reasons customers like you called recently

Hello - hoping to purchase a gift certificate for a family member in NYC but I am in Ca...
My items have not been delivered. They were due Dec ** and it is now *:** on Dec **. I...
I haven't received my items and they were supposedly delivered yesterday.
I can't checkout, all my items are in my cart and it says "scroll to review your order...
I did not receive my dresses
I ordered a dress for a wedding this Saturday. It still has not been delivered and when...
Dress became unavailable at last minute. Now they are shipping an alternative dress but...
Hello, my order number ********* arrived today, a day late, but it was missing the most...
****o, **After two emails from rent the runway on Thursday explaining that I wouldn’t b...
****o, **My name is Zach Ness and I am a big fan of your business - a great number of m...
See more recent reasons for calling

Help me with my issue

Customer Number 800-509-0842 - by the Numbers

Phone number to dial800-509-0842
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-8pm, Sat 10am-4pm, Sun noon-9pm EST
Best time to dial2:15pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email
Quality of communication83%
Quality of help84%
Customer votes307
Information last updatedFri Aug 12 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Rent The Runway's Best Toll-Free/800 Customer Phone Number

This is Rent The Runway's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rent The Runway agent. This phone number is Rent The Runway's Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-509-0842 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Rent The Runway first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Rent The Runway has 1 phone number. It's not always clear what is the best way to talk to Rent The Runway representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rent The Runway - by phone or otherwise

While 800-509-0842 is Rent The Runway's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via help@renttherunway.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Rent The Runway please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rent The Runway.

What is GetHuman's Relationship to Rent The Runway?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rent The Runway. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Rent The Runway Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Rent The Runway contacts
Rent The Runway Phone NumberBEST
Rent The Runway Email Support
General customer information

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