Rent The Runway Phone Number

Calling Rent The Runway customer service faster by GetHuman

800-509-0842
Customer service
Current Wait: 4 mins (2m avg)
Hours: Mon-Fri 9am-8pm, Sat 10am-4pm, Sun noon-9pm EST; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceCancel serviceOvercharge/Strange chargeComplaintA different issue
Get to a live person fastest: Calling the Rent The Runway number above should go right to a real human being

Reasons customers like you called recently

What I just explained might have gone to the wrong email because I didn’t receive a cod...
3 months ago
I just got a text that my order way on it’s way *I did not order anything. What’s going on
3 months ago
Hello - hoping to purchase a gift certificate for a family member in NYC but I am in Ca...
6 months ago
My items have not been delivered. They were due Dec ** and it is now *:** on Dec **. I...
6 months ago
I haven't received my items and they were supposedly delivered yesterday.
6 months ago
I can't checkout, all my items are in my cart and it says "scroll to review your order...
6 months ago
I was Fed Ex'd a package from you for someone else. It has my address but someone else...
7 months ago
No dress, and no info on tracking number
8 months ago
"We are so sorry to inform you that we are unable to ship the Lisella Combo Gown in **R...
8 months ago
I did not receive my dresses
9 months ago
Hi,*This is Cassie Rinehart, I rented the 'LIKELY YELLOW BANKS DRESS' for * days along...
9 months ago
I ordered two dresses with the * day rental. I don't like the second one and need to r...
9 months ago
Hi,*My order, ********, according to you, will be arriving today, Aug **. It still ma...
10 months ago
I ordered a dress for a wedding this Saturday. It still has not been delivered and when...
10 months ago
Dress became unavailable at last minute. Now they are shipping an alternative dress but...
10 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-509-0842 - by the Numbers

Phone number to dial
800-509-0842
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-8pm, Sat 10am-4pm, Sun noon-9pm EST
Best time to dial
10:15am
Navigate phone maze to a human
Direct to human
Average wait
Current wait
4
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, email
Quality of communication
87%
Quality of help
80%
Customer votes
310
Information last updated
Tue Jun 02 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Rent The Runway's Best Toll-Free/800 Customer Phone Number

This is Rent The Runway's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rent The Runway agent. This phone number is Rent The Runway's Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-509-0842 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Rent The Runway we recommend you tell us what issue you are having and then possibly contact them via phone or email. In total, Rent The Runway has 1 phone number. It's not always clear what is the best way to talk to Rent The Runway representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rent The Runway - by phone or otherwise

While 800-509-0842 is Rent The Runway's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Rent The Runway customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via help@renttherunway.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Rent The Runway please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rent The Runway.

What is GetHuman's Relationship to Rent The Runway?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rent The Runway. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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