Rent The Runway Phone Number

Calling Rent The Runway customer service faster by GetHuman

800-509-0842
Customer service
Current Wait: 5 mins (2m avg)
Hours: Mon-Fri 9am-8pm, Sat 10am-4pm, Sun noon-9pm EST; best time to call: 10:15am
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Get to a live person fastest: Calling the Rent The Runway number above should go right to a real human being

Reasons customers like you called recently

Package delivered to wrong house-no exact address put on label
I keep trying to change the shipping address and it keeps defaulting to a wrong address...
Dress not delivered on time. Want refund*Sent two emails and received no response. Trie...
I returned an item on Monday but it is not showing up as a free spot in my account
Please call me at ***-***-*****I have tried calling and chatting and haven’t received a...
Hello - hoping to purchase a gift certificate for a family member in NYC but I am in Ca...
My items have not been delivered. They were due Dec ** and it is now *:** on Dec **. I...
I haven't received my items and they were supposedly delivered yesterday.
I can't checkout, all my items are in my cart and it says "scroll to review your order...
I did not receive my dresses
I ordered a dress for a wedding this Saturday. It still has not been delivered and when...
Dress became unavailable at last minute. Now they are shipping an alternative dress but...
Hello, my order number ********* arrived today, a day late, but it was missing the most...
****o, **After two emails from rent the runway on Thursday explaining that I wouldn’t b...
****o, **My name is Zach Ness and I am a big fan of your business - a great number of m...
See more recent reasons for calling

Help me with my issue

Customer Number 800-509-0842 - by the Numbers

Phone number to dial800-509-0842
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-8pm, Sat 10am-4pm, Sun noon-9pm EST
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email
Quality of communication87%
Quality of help80%
Customer votes311
Information last updatedThu May 06 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Rent The Runway's Best Toll-Free/800 Customer Phone Number

This is Rent The Runway's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rent The Runway agent. This phone number is Rent The Runway's Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-509-0842 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Rent The Runway we recommend you tell us what issue you are having and then possibly contact them via phone or email. In total, Rent The Runway has 1 phone number. It's not always clear what is the best way to talk to Rent The Runway representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rent The Runway - by phone or otherwise

While 800-509-0842 is Rent The Runway's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Rent The Runway customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via help@renttherunway.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Rent The Runway please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rent The Runway.

What is GetHuman's Relationship to Rent The Runway?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rent The Runway. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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