Does Remington Products offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-4:30pm CST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Remington Products below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Remington Products phone number to document the phone system.
Here is how our research team describes the way the Remington Products phone system greets you: If you are calling for warranty, press 1. For e-commerce sales, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-2, then follow the prompts.
Below are some clips we've found from Remington Products's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Spectrum Brands, home of Remington, LUMA RX, Luma Bella, and the Russell Hobbs family of brands at our Madison, Wisconsin head quarters.
Please make sure you have the unit in hand and model number available to you.
Please note that Remington Outdoor Company is not affiliated with Spectrum Brands or their family of brands.
Your feedback is important to us. Following your call, please remain on the line for a brief survey.
If you are calling for warranty, please press one.
You are calling for ecommerce sales, please press two."
Excerpt from a call with Remington Products
Wednesday, February 21, 2024 8:40 PM
What are the hours and when should I call?
Remington Products operates the call center for this 800-392-6544 phone number Mon-Fri 8am-4:30pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Remington Products call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Remington Products phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Remington Products staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Remington Products is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Remington Products is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Remington Products staffs the call center well on Thursday.
Why Customers Call Remington Products
If you have time to do a bit of reading before you call Remington Products, we recommend you read over some of our problem-specific articles.
The warranty period for Remington products varies depending on the specific item purchased. Generally, most Remington products are covered by a limited warranty that extends for two years from the date of purchase. This warranty covers defects in materials and workmanship, and provides the option for repair or replacement of the product. However, certain Remington products may have different warranty periods, such as one year or three years, depending on the model. To ensure accurate information regarding the warranty period for a specific Remington product, it is advisable to consult the product manual or contact Remington's customer service.
Yes, replacement parts are available for all Remington products. We understand that wear and tear can occur over time, and we are committed to ensuring that your Remington product remains functional and efficient. Our extensive inventory includes a wide range of genuine replacement parts for all our products, allowing you to easily find and purchase the specific part you need. Whether it's a new foil, blade, cord, or any other component, we have you covered. These replacement parts are designed to seamlessly fit with your Remington product, ensuring optimal performance and longevity. Rest assured, we value your satisfaction and strive to provide all the necessary support to keep your Remington product in top condition.
The voltage requirement for Remington products varies depending on the specific model. Most Remington products operate on a standard voltage of 120 volts, which is common in the United States and Canada. However, some products are designed to be dual voltage, meaning they can also be used with 220-240 volts, making them suitable for international use. It is important to check the product's specifications or the label on the device itself to ensure the correct voltage requirement. Additionally, adapters or converters may be necessary when using Remington products in countries with different voltage systems. Always refer to the user manual or contact customer support for further clarification on the voltage requirement for your particular Remington product.
Click the link above to get answers to just about any Remington Products customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Remington Products, and their purpose. Are any of these similar to the reason you are trying to call?
Product inquiry: "Could you tell me more about your shaving products and any guarantees for razors?"
- From a call lasting 3m 30s , Apr 9, 2024 6:08 PM
Requesting replacement charger cord: "I'd like to get another cord to charge my Remington shaver."
- From a call lasting 4m 9s , Feb 21, 2024 8:40 PM
Inquiry about purchased product: "I purchased a Remington eight seventy pump shotgun twenty gauge for my grand."
- From a call lasting 3m , Jan 2, 2024 9:06 PM
Information about why customers call Remington Products is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Remington Products will reply our your email.
Remington Products Customer Help Desk / Web Support
As a last, sometimes only, resort- Remington Products customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Remington Products's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Remington Products agent. This phone number is Remington Products's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-392-6544 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Remington Products first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Remington Products has 1 phone number. It's not always clear what is the best way to talk to Remington Products representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Remington Products. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Remington Products. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.