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Reebok Customer Service

Phone Number & Contact Info

Reebok's Best Phone Number

866-870-1743
Toll-free·Calls Customer Service·Most popular Reebok number
Q:

How do I talk to a live human at Reebok?

A:Press 3 at the first menu.
Q:

Does Reebok offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-8pm, Sat-Sun 11am-7pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Reebok phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3 at the first menu.
Here is how our research team describes the way the Reebok phone system greets you: For order status, press 1. For general questions, press 2. For data privacy, press 3.
Below are some clips we've found from Reebok's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hi. Thanks for calling Reebok. Calls may be recorded. For order status, press one. For general questions, press two. To use a different phone number, press two."
Excerpt from a call with Reebok
Monday, January 1, 2024 10:02 PM

The first phone menu

"Hi. Thanks for calling Rebate. Calls may be recorded.
For order status, press one.
For general questions, press two.
For CCPA and other data privacy inquiries, press three."
Excerpt from a call with Reebok
Saturday, June 8, 2024 10:32 AM

What are the hours and when should I call?

Reebok operates the call center for this 866-870-1743 phone number Mon-Fri 8:30am-8pm, Sat-Sun 11am-7pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 672 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Reebok phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Reebok staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Reebok is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 672 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Reebok

In summation, the best day to call Reebok is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Reebok staffs the call center well on Thursday.

Why Customers Call Reebok

If you have time to do a bit of reading before you call Reebok, we recommend you read over some of our problem-specific articles.

Are Reebok products covered by a warranty?

Yes, all Reebok products are covered by a warranty. We stand behind the quality and craftsmanship of our products, and we are committed to ensuring customer satisfaction. Our warranty covers any manufacturing defects or faulty materials that may be present in our products. If you experience any issues or defects with your Reebok purchase, please contact our customer service team. They will be happy to assist you and provide information on how to proceed with a warranty claim. Please note that our warranty does not cover normal wear and tear or damage caused by misuse or improper care of the products.

Does Reebok offer free shipping?

Yes, Reebok offers free shipping on all orders with no minimum purchase required. Whether you're purchasing a single item or multiple products, you can enjoy the convenience of free standard shipping to your doorstep. However, please note that the free shipping option may take a bit longer to deliver compared to expedited shipping methods. Reebok aims to provide a seamless shopping experience and customer satisfaction, including the benefit of free shipping on all orders. If you have any further questions or need assistance with your order, our customer service team is readily available to assist you.

What is Reebok's size guide for shoes?

Reebok provides a comprehensive size guide for shoes to ensure customers find the perfect fit. Our sizing chart covers both men's and women's footwear, including athletic shoes, casual sneakers, and boots. To determine the right size, customers can refer to our measurement guidelines, which include foot length and width measurements. We recommend measuring both feet and using the larger of the two measurements to ensure comfort. Moreover, the size guide provides a conversion table for international sizing. In case of any confusion, our customer service team is available to assist with sizing queries. At Reebok, we understand the importance of finding the right fit for optimal performance, comfort, and style, and our size guide aims to support customers in making informed decisions.

Top Reebok customer service problems

Click the link above to get answers to just about any Reebok customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Reebok, and their purpose. Are any of these similar to the reason you are trying to call?
Unspecified request: "Hello? Yeah. The book company"
- From a call lasting 1m 32s , Feb 1, 2024 4:58 PM

More Reebok Customer Service Contacts

There are of course other ways to contact Reebok customer service besides the phone. Below we list the best ones, by medium.

Reebok Customer Help Desk / Web Support

reebok.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Reebok customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Reebok's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Reebok agent. This phone number is Reebok's best phone number because 4,032 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-870-1743 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Reebok first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Reebok has 1 phone number. It's not always clear what is the best way to talk to Reebok representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Reebok. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Reebok. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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