Rail Europe Phone Number

Calling Rail Europe customer service faster by GetHuman

Customer service
Current Wait: 18 mins (14m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 5, then 0 until transferred

Reasons customers like you called recently

I would like to know to which e-mail from help-raileurope I must respond. I asked for t...
Can you get a couchette (a bed) on the inter citie de nuit trains , specifically Paris...
I booked a train ticket from Airport Charles de Gaulle * TGV to Angouleme. It involved...
I am looking for someone to speak with about getting an agent sign in for staff members...
I'd like to take * months old kitten by train from Valencia to London on *nd November...
I've no reference number from return train tickets I bought from Aberdeen to Inverness...
I am attempting to get a refund or reissue of two Eurail passes issued by Rail Europe i...
My name is Tathyane Faix Pordeus. I*ve planned to travel from Belgium to London and Lon...
I am trying to get a refund of £** on tickets booked from Long Buckby to London return...
We would like a full Refund of our Rail*Tickets with you due to UK Travel Restrictions...
Dear Rail Europe,*I, RJ, am your customer and need to exchange my ticket, this is becau...
Hi there,*I need to exchange my ticket due to coronavirus COVID-** from Middlesbrough-P...
Hi there,*I need to exchange my ticket due to coronavirus COVID-** from Peterborough-St...
Booking * ******** ,******** *I am still waiting a reply from your company as to when o...
I have proof of posting my tickets for refund but had no information from you my ticket...
See more recent reasons for calling

Help me with my issue

Customer Number 800-622-8600 - by the Numbers

Phone number to dial800-622-8600
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanPress 5, then 0 until transferred
Average wait
Current wait18
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication70%
Quality of help93%
Customer votes580
Information last updatedWed Apr 14 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Rail Europe's Best Toll-Free/800 Customer Phone Number

This is Rail Europe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rail Europe agent. This phone number is Rail Europe's Best Phone Number because 5,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-622-8600 include Account Access, Find Itinerary, Refund a Charge, Change Booking, Cancel Booking and other customer service issues. Rather than trying to call Rail Europe we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Rail Europe has 1 phone number. It's not always clear what is the best way to talk to Rail Europe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Rail Europe - by phone or otherwise

While 800-622-8600 is Rail Europe's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Rail Europe customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Rail Europe please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Rail Europe.

What is GetHuman's Relationship to Rail Europe?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Rail Europe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the US Postal Service Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or US Postal Service. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Rail Europe Contact Info

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