Current Wait: 35 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 1pm
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Get to a live person fastest: Enter 10 0's when it asks for your account number, then 0#, then 10 0's, followed by 10 0's until transferred. Don't pause in between after 10 0's then 0# keep entering 0's until you hear the phone ring
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