This is REI.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a REI.com agent. This phone number is REI.com's Best Phone Number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-4840 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call REI.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via chat or web or phone. In total, REI.com has 1 phone number. It's not always clear what is the best way to talk to REI.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-426-4840 is REI.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact REI.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for REI.com.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like REI.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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