RCA / Thomson Electronics Phone Number

Call RCA / Thomson Electronics customer service faster with GetHuman

  • Calls RCA / Thomson Electronics's Tablet Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:30pm
  • Popular issues for this call center: Account Access, Refund a Charge, Technical Support, Order a Part, and Update Account Info.
  • Reach a live RCA / Thomson Electronics agent: Use this number for tablet support. Press 1 for technical support
  • What you hear when you call: Please hold on the line until a representative answers.

Calling RCA / Thomson Electronics Customer Care at 877-252-6873

Calling the RCA/Thomson Electronics customer service line is one of the weirdest experiences I have ever had — at least when calling a company for technical support. However, if you have the time to hang in there through some lengthy wait time, it may just work out in your favor to call them if you want to talk to a live person without all the fuss of sitting through a directory.

While RCA is not quite as popular as it used to be, it still makes several electronics, including televisions with 4K qualities integrated with 4K technology. That is what I own, but I am experiencing some issues with my TV and how it connects to the internet so I needed to talk to someone about them. I think my television is still under the manufacturer's warranty, so I wanted to see what RCA would do to help me. 

I knew that calling any company for technical support would always be a shot in the dark because tech companies are notorious for poor customer support. Sometimes, you can wait for hours to talk to someone who has bad English and doesn't end up helping you at all, but if it got me a replacement TV, then it was worth the gamble. There are tons of reasons why people might be calling RCA from issues with their electronics to issues with online orders, so I knew, at the very least, there would be a decent wait. 

However, I was not prepared for what happened when I called. Instead of someone picking up the phone, it instantly goes straight to this mellow hold music. I was a bit surprised and hung up. I called again, thinking that I had mistakenly pressed a button. Sure enough, this line takes you directly to some type of hold line. I wasn't sure what to do at this point, but I decided to wait a bit. I was working anyhow, so I left my phone at the corner of my desk.

To my surprise, about half an hour later, someone actually picked up and helped me with my issue! This number has to be some type of hack to customer service, but it's the best hack I've ever found. I'd happily go straight to hold versus dealing with some virtual assistant or endless phone directory. It's weird, admittedly, but I got some answers without waiting a long time, which was a victory for me. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

What wireless speakers will work on my RCA Roku TV other than Roku speakers
RCA TV - Model * L**HD**YX*** Serial * J***C**MH**Picture too big. Cuts...
Rca tablet is asking for activation code by disa.
Hello. I have a ** inch RCA smart tv. The model is RC**J**S-SM*While watching tv one ev...
I bought a out side antenna ** mile range model * ANT***E and I have tried everything I...
Have a kids tablet "RCA * kids tablet with Disney eBooks" that I brought for my son o...
I have bought thomson washing machine and installed by company person but we are facing...
Washing machine repair, i don't get customer service
Need to unlock the rca tv model rt****-e
I have been using Thomson ud* TV for long time I have taken hotstar subscription and tr...
My tv screen is flickering..plz help me
My RCA ** Viking Pro RCT*K**W** tablet will not turn on completely. I haven't used it i...
I sent two tablets in to RCA for repair in February ****. In March, I received one back...
I ordered an RCA ** Delta Pro * Android tablet with folio keyboard and earbuds online f...
I have updated the android version for my thomson tv but the picture quality get worst

RCA / Thomson Electronics Customer Phone Number 877-252-6873 - Stats

Phone number to dial877-252-6873
Call-back availableNO
Call picked up by a real personYES
Department you're callingTablet Customer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Average wait2 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication75%
Quality of help74%
Customer votes433
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

RCA / Thomson Electronics's Best Toll-Free/800 Customer Phone Number

This is RCA / Thomson Electronics's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RCA / Thomson Electronics agent. This phone number is RCA / Thomson Electronics's Best Phone Number because 5,358 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-252-6873 include Account Access, Refund a Charge, Technical Support, Order a Part, Update Account Info and other customer service issues. Rather than trying to call RCA / Thomson Electronics first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, RCA / Thomson Electronics has 1 phone number. It's not always clear what is the best way to talk to RCA / Thomson Electronics representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to RCA / Thomson Electronics?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like RCA / Thomson Electronics. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with RCA / Thomson Electronics, including their website / help desk. Visit our RCA / Thomson Electronics Customer Service page for more information.
RCA / Thomson Electronics Customer Service

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