Qualcomm Customer Service

Phone Number & Contact Info

Qualcomm's Best Phone Number

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How do I talk to a live human at Qualcomm?

A:Calling this Qualcomm number should go right to a real human being

Does Qualcomm offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Qualcomm phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Qualcomm number should go right to a real human being
In fact, much of this information on this page is superfluous because this Qualcomm phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Qualcomm operates the call center for this 858-587-1121 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Qualcomm phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Qualcomm staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Qualcomm is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Qualcomm

In summation, the best day to call Qualcomm is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Qualcomm staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Qualcomm

If you have time to do a bit of reading before you call Qualcomm, we recommend you read over some of our problem-specific articles.

What is Qualcomm?

Qualcomm is a leading global technology company specializing in the design and development of semiconductors and wireless telecommunications products. With a focus on innovation, Qualcomm plays a pivotal role in shaping the future of mobile communications, Internet of Things (IoT), automotive, and computing industries. The company's cutting-edge technologies and chips enable faster and more efficient communications, expanding connectivity and enhancing user experiences. Qualcomm's advanced solutions power a wide range of devices, including smartphones, tablets, smart home appliances, wearables, autonomous vehicles, and more. As a key driver of 5G evolution, Qualcomm is committed to providing breakthrough technologies that push the boundaries of what is possible, transforming industries and spearheading the era of intelligent connectivity.

Where is Qualcomm headquartered?

Qualcomm is headquartered in San Diego, California. As a leading multinational semiconductor and telecommunications equipment company, Qualcomm chose this location strategically. San Diego offers a vibrant and innovative environment, hosting a rich technology ecosystem that aligns with the company's objectives. This hub facilitates close collaboration with renowned universities, research institutions, and industry professionals, fostering constant technological advancements. Qualcomm's decision to establish its headquarters in San Diego also benefits from the region's exceptional quality of life, attracting talented individuals from diverse backgrounds. The company's presence in this prime location allows for easy access to global markets and promotes a culture of innovation, ensuring continued success for Qualcomm in driving mobile technology and revolutionizing the future.

What is the latest Qualcomm chipset?

The latest Qualcomm chipset is the Snapdragon 888. Launched in December 2020, this flagship chip empowers high-end smartphones and delivers advanced performance and features. The Snapdragon 888 boasts Qualcomm's 5G modem-RF system and the 6th generation Qualcomm AI Engine, enhancing AI capabilities and offering remarkable speed and efficiency. It supports up to 144Hz display refresh rates for ultra-smooth visuals, up to 200MP camera sensors, and advanced gaming experiences. With its advanced AI, powerful graphics, and efficient processing, the Snapdragon 888 showcases Qualcomm's commitment to pushing the boundaries of mobile technology and providing cutting-edge solutions for users across the globe.

Top Qualcomm customer service problems

Click the link above to get answers to just about any Qualcomm customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Qualcomm Customer Service Contacts

There are of course other ways to contact Qualcomm customer service besides the phone. Below we list the best ones, by medium.

Qualcomm Customer Help Desk / Web Support

qualcomm.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Qualcomm customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Qualcomm's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Qualcomm agent. This phone number is Qualcomm's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 858-587-1121 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Qualcomm first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Qualcomm has 1 phone number. It's not always clear what is the best way to talk to Qualcomm representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Qualcomm. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Qualcomm. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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