Does Public Service Company of Oklahoma offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Public Service Company of Oklahoma below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Public Service Company of Oklahoma phone number to document the phone system.
Here is how our research team describes the way the Public Service Company of Oklahoma phone system greets you: In a few words, please tell me why you are calling?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Representative or Agent" at the first menu, then wait on the line to be transferred.
Below are some clips we've found from Public Service Company of Oklahoma's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to PSO's customer solutions center.
This call may be recorded for quality assurance.
In a few words, please tell me why you are calling."
Excerpt from a call with Public Service Company of Oklahoma
Friday, February 23, 2024 2:54 PM
They may ask you to enter information with the dial pad
"First, let me get some information. Using
Using your keypad, please enter the account holder's nine digit Social Security number."
Excerpt from a call with Public Service Company of Oklahoma
Friday, January 5, 2024 2:14 PM
They may ask you to say or enter information
"First, let me get some information.
I'm April, your digital assistant, and I can help you with that.
Say yes if you have your eleven digit account number handy.
You can find it on the top right corner of your bill.
Or you can say no."
Excerpt from a call with Public Service Company of Oklahoma
Monday, March 18, 2024 3:08 PM
What are the hours and when should I call?
Public Service Company of Oklahoma operates the call center for this 888-216-3523 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 84 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Public Service Company of Oklahoma call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Public Service Company of Oklahoma phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Public Service Company of Oklahoma staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Public Service Company of Oklahoma is Thursday.The most busy day to call is Monday, which averages 125% more phone calls by comparison.Again, this is based on a sample of 84 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Public Service Company of Oklahoma
In summation, the best day to call Public Service Company of Oklahoma is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Public Service Company of Oklahoma staffs the call center well on Thursday.
Why Customers Call Public Service Company of Oklahoma
If you have time to do a bit of reading before you call Public Service Company of Oklahoma, we recommend you read over some of our problem-specific articles.
Public Service Company of Oklahoma (PSO) provides a range of essential services to its customers. As a leading utility in Oklahoma, PSO offers reliable electricity to homes, businesses, and industries across the state. Our services extend to power generation, transmission, and distribution, ensuring a steady and efficient supply of electricity. PSO also offers various programs and incentives to help customers manage their energy consumption, improve energy efficiency, and save money on their bills. We are committed to providing exceptional customer service and strive to maintain high standards of safety and reliability. With a focus on sustainability, PSO fosters renewable energy sources and actively contributes to the development of a cleaner, greener future for Oklahoma.
Click the link above to get answers to just about any Public Service Company of Oklahoma customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Public Service Company of Oklahoma, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with bill payment: "I was trying to pay my bill, but I couldn't find the bill with the account number on it."
- From a call lasting 10m 44s , Jan 7, 2024 4:23 AM
Requesting account number for payment: "Hi, I just need my account number so I can make a payment."
- From a call lasting 11m 25s , Jan 5, 2024 2:14 PM
Information about why customers call Public Service Company of Oklahoma is extracted from issues that customers have reported to GetHuman.
More Public Service Company of Oklahoma Customer Service Contacts
There are of course other ways to contact Public Service Company of Oklahoma customer service besides the phone. Below we list the best ones, by medium.
Public Service Company of Oklahoma Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Public Service Company of Oklahoma customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Public Service Company of Oklahoma's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Public Service Company of Oklahoma agent. This phone number is Public Service Company of Oklahoma's best phone number because 2,040 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-216-3523 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Public Service Company of Oklahoma first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Public Service Company of Oklahoma has 1 phone number. It's not always clear what is the best way to talk to Public Service Company of Oklahoma representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Public Service Company of Oklahoma. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Public Service Company of Oklahoma. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.