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What is the average response time for service requests?

Asked 2 years ago
The average response time for service requests with Public Service Company of Oklahoma can vary based on several factors, including the nature of the request, the time of day, and the specific circumstances surrounding each situation. Generally, for issues such as power outages, emergency requests take precedence and are typically addressed as quickly as possible, often within a few hours. For non-emergency service requests, such as account inquiries or routine maintenance, the response times may range from one to several business days. It is important to note that Public Service Company of Oklahoma aims to provide timely service and maintains a commitment to customer satisfaction. For the most accurate and current information regarding response times, customers are encouraged to visit the official website of Public Service Company of Oklahoma. There, they can find additional details and possibly updated service level commitments or specific contact information to assist with individual inquiries.
Answered Sep 20th 2025

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