A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 20 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Proactiv.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Proactiv.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait through the message
Below are some clips we've found from Proactiv.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for contacting Proactive. Our customer care support hours have recently changed.
Our amazing support team is now available Monday through Friday, nine AM to ten PM eastern.
For quality purposes, your interaction with us may be monitored or recorded.
You can find the terms and conditions regarding our product at w w w dot proactive dot com.
When your contact is complete, you may receive a very short text survey from us.
Data rates and fees may apply. Our goal is to provide five star service, and we'd love to hear from you.
Please confirm that you would like to receive our text survey by selecting yes or you can select no to opt out.
Thank you for your selection."
Excerpt from a call with Proactiv.com
Thursday, February 22, 2024 11:16 PM
What are the hours and when should I call?
Proactiv.com operates the call center for this 800-235-6050 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 432 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Proactiv.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Proactiv.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Proactiv.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Proactiv.com is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 432 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Proactiv.com is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Proactiv.com staffs the call center well on Wednesday.
Why Customers Call Proactiv.com
Below is a sample of recent calls to Proactiv.com, and their purpose. Are any of these similar to the reason you are trying to call?
General inquiry: "Just calling for customer service."
- From a call lasting 3m 27s , Feb 22, 2024 11:16 PM
Conclusion and closing notes
This is Proactiv.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Proactiv.com agent. This phone number is Proactiv.com's best phone number because 2,592 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-235-6050 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Proactiv.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Proactiv.com has 1 phone number. It's not always clear what is the best way to talk to Proactiv.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Proactiv.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Proactiv.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.